Senior Manager, Technology Operations

Walmart•Bentonville, AR

1d•Onsite

About The Position

This position will be managing the transformation of the store Features experience and Features Application leveraging design thinking and AI tools. We at Walmart are fully committed to leading the business side of technology – how we operate, measure success, and implement solutions. Our team focuses on strategic portfolio acceleration, cross-segment tech enablement, tech talent experience (TTX), portfolio foundations, and technology business operations.

Requirements

Experience launching software and/or hardware technology products to a large user base.
Discernment on how to push a project forward across many stakeholders while maintaining positive relationships, without losing momentum.
Advanced storytelling to distill complex technical concepts into succinct stories that can bring all cross functional team members along for the journey.
Strong presentation skills to evangelize projects to all levels of leadership and Store Associates.
High aptitude for code switching to put every Associate at ease and meet them where they are from a communication perspective.
Deep understanding of how software is designed, developed, released and tested.
Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience in project management, program management, program operations, or related area.
7 years’ experience in project management, program management, program operations, or related area.
2 years’ supervisory experience.

Nice To Haves

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area.
Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

Leverage cutting edge AI tools to expedite workflows as force multipliers.
Build business cases and strategic plans for new initiatives.
Evangelize new initiatives with cross functional teams and leadership.
Leverage User-centric design in business requirements documentation including user journey mapping.
Oversee business requirements handoff ceremonies to Product, Design and Tech.
Handle overall program management for the launch of new initiatives to stores.
Create and manage to measurement plans for each of their projects to track business outcomes and pivot where needed.
Provide regular updates on project progress and blockers to leadership.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.