About The Position

The Senior Manager, Strategic Planning and Enablement strengthens how the Marketing Engagement & Loyalty (ME&L) organization plans, operates, communicates, and delivers against its priorities. Working across ME&L and with key partners, this role orchestrates organizational planning, enables executive readiness, improves colleague engagement, and strengthens impact storytelling. The position calls for strategic perspective, sound business judgment, operating discipline, and strong communication skills to create clarity from complexity, anticipate needs, connect priorities, and translate information into clear plans, recommendations, and communications.

Requirements

  • 7+ years of relevant experience in strategic planning, business operations, marketing, organizational effectiveness, communications, program leadership, or related fields.
  • Highly organized, with experience bringing structure and operating discipline to complex portfolios or initiatives while anticipating needs, managing competing priorities, and driving follow-through.
  • Strong executive communication and storytelling skills, including the ability to synthesize complex information into clear plans, recommendations, and audience-appropriate communications.
  • Demonstrated ability to lead cross-functional work, build alignment without direct authority, and balance strategic thinking with hands-on execution.
  • Strong business judgment and problem-solving skills.
  • Advanced proficiency in Microsoft PowerPoint and Excel.
  • Demonstrated ability to apply approved AI tools to synthesize information, strengthen planning and communications, and improve day-to-day productivity, with sound judgment and adherence to responsible-use requirements.

Nice To Haves

  • Experience working with senior leaders in a complex, matrixed organization.
  • Experience in marketing, health care, insurance, or another regulated industry.
  • Experience connecting portfolio planning, organizational engagement, or executive communications to business outcomes.
  • High initiative and comfort with ambiguity.
  • Bachelor’s degree preferred, or equivalent combination of education, specialized training, and relevant professional experience.

Responsibilities

  • Translate priorities into coordinated plans and operating rhythms that strengthen alignment, visibility, ownership, and follow-through.
  • Assess portfolio health, surface risks and dependencies, and provide leadership with actionable insights and recommendations.
  • Maintain a holistic, forward-looking view of cross-team priorities and leadership commitments, coordinating timelines, owners, inputs, and logistics to ensure teams are prepared and deliverables stay on track.
  • Synthesize strategies, performance information, and cross-functional input into concise narratives and recommendations tied to business priorities.
  • Develop an integrated team engagement plan that strengthens colleague connection, collaboration, and understanding of business priorities.
  • Define the purpose and outcomes for organizational forums and create communications that connect priorities and accomplishments to business outcomes.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources, based on eligibility
  • Bonus, commission, or short-term incentive program
  • Company equity award program
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