Senior Manager, Strategic Partnerships

Fiserv•New York, NY

1d•$120,000 - $198,000•Onsite

About The Position

As a Senior Manager, Strategic Partnerships (Retail & Restaurant), you will support commercialization strategy for small business solutions across strategic partnerships in retail and restaurant channels. You will work with product, sales, partnership, and leadership teams to analyze market trends, develop commercialization materials, and support launch planning. Your work will help expand how small businesses access integrated solutions such as Clover in a competitive and evolving market. The role requires developing influence through partnership with internal teams and has potential to expand based on performance. The role is on-site Monday through Friday. Fiserv considers in-person collaboration essential, noting that office experiences support onboarding and stronger productivity. The role requires use of a computer and audio equipment.

Requirements

At least 6 years of experience in strategy, business analysis, product commercialization, management consulting, financial technology, merchandising, or a related business function supporting go-to-market decisions.
At least 6 years of experience conducting market research, analyzing competitive trends, and translating findings into presentation materials, launch support, or business recommendations.
At least 6 years of experience developing reporting, dashboards, financial analyses, or executive presentations using Microsoft Excel, Microsoft PowerPoint, Power BI, or similar business tools.
At least 6 years of experience supporting cross-functional initiatives involving partner management, stakeholder coordination, or product launch activities.
Bachelor’s degree in business, marketing, finance, economics, or a related field, or an equivalent combination of education, related experience, and/or military experience.

Nice To Haves

Experience supporting commercialization for payment, commerce, or small business technology solutions.
Experience working with retail or restaurant partners, marketplaces, or merchandising organizations.
Experience using data to evaluate revenue, margin, channel growth, or adoption performance.
Master’s degree in business or a related field, or an equivalent combination of education, related experience, and/or military experience.

Responsibilities

Directly support the Vice President of Strategic Partnerships in driving access to retail distribution of SMB products.
Analyze market trends, competitive landscapes, and consumer behavior to support product commercialization strategies, using research reports and other sources.
Research industry trends, market dynamics, and emerging technologies relevant to small business payments and other capabilities.
Identify market opportunities, competitors, and gaps that Fiserv can address.
Analyze historical data and forecast future market trends to inform SMB positioning, including by verticals.
Review retail marketplaces and merchandising opportunities where Clover products align.
Develop visually appealing slides and decks to support product commercialization efforts, leveraging and contributing to the team slide template.
Collaborate with cross-functional teams to gather data, insights, and information for presentations, including Monthly Business Reviews, Management Committee updates, client presentations, and sales enablement.
Build relationships with key stakeholders to align on project objectives and timelines through proactive engagement.
Assist in developing and executing SMB launch plans through effective communication materials.
Support ad hoc requests for data analysis, reporting, presentation preparation, and event support as needed.
Manage existing client relationships within retail and restaurant partnerships and develop new relationships in those industries.