Senior Manager, Strategic Partnerships
About The Position
The Senior Manager, Strategic Partnerships (Retail & Restaurant) supports commercialization strategy for small business solutions across strategic partnerships in retail and restaurant channels. The role works with product, sales, partnership, and leadership teams to analyze market trends, develop commercialization materials, and support launch planning. The work helps expand access to integrated solutions such as Clover in a competitive and evolving market. The position requires influence built through partnership with internal teams and may expand based on performance. The role supports the Vice President of Strategic Partnerships in driving access to retail distribution of small-business products. It researches market dynamics and emerging technologies, identifies market opportunities and competitive gaps, analyzes historical data and future trends to inform small-business positioning by vertical, and reviews retail marketplace and merchandising opportunities for Clover products. The position also develops commercialization materials and presentations, collaborates with cross-functional teams to gather relevant information, supports launch planning and communications, responds to ad hoc analysis and event-support needs, and manages and develops relationships with retail and restaurant partners. It is on-site Monday through Friday and requires use of a computer and audio equipment.
Requirements
- At least 6 years of experience in strategy, business analysis, product commercialization, management consulting, financial technology, merchandising, or a related business function supporting go-to-market decisions.
- At least 6 years of experience conducting market research, analyzing competitive trends, and translating findings into presentation materials, launch support, or business recommendations.
- At least 6 years of experience developing reporting, dashboards, financial analyses, or executive presentations using Microsoft Excel, Microsoft PowerPoint, Power BI, or similar business tools.
- At least 6 years of experience supporting cross-functional initiatives involving partner management, stakeholder coordination, or product launch activities.
- Bachelor's degree in business, marketing, finance, economics, or a related field, or an equivalent combination of education, related experience, and/or military experience.
Nice To Haves
- Experience supporting commercialization for payment, commerce, or small-business technology solutions.
- Experience working with retail or restaurant partners, marketplaces, or merchandising organizations.
- Experience using data to evaluate revenue, margin, channel growth, or adoption performance.
- Master's degree in business or a related field, or an equivalent combination of education, related experience, and/or military experience.
Responsibilities
- Support the Vice President of Strategic Partnerships in driving access to retail distribution of small-business products.
- Analyze market trends, competitive landscapes, and consumer behaviors to support product commercialization strategies.
- Research industry trends, market dynamics, and emerging technologies relevant to small-business payments and related capabilities.
- Identify market opportunities, competitors, and gaps that Fiserv can address.
- Analyze historical data and forecast market trends to inform small-business positioning, including by vertical.
- Review retail marketplaces and merchandising opportunities where Clover products may align.
- Create visually appealing slides and decks to support product commercialization, contributing to the team slide template.
- Collaborate with cross-functional teams to gather data, insights, and information for presentations, including Monthly Business Reviews, Management Committee updates, client presentations, and sales enablement.
- Build stakeholder relationships and support alignment on project objectives and timelines through proactive engagement.
- Assist in developing and executing small-business launch plans through effective communication materials.
- Provide ad hoc support for data analysis, reporting, presentation preparation, and events as needed.
- Manage existing client relationships within Retail and Restaurant Partnerships and develop new relationships in those industries.
Benefits
- Annual incentive opportunity for eligible associates, which may be delivered as a mix of cash bonus and equity awards at the Company's discretion.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
