Senior Manager, Strategic Accounts - Independent Practices

Thyme Care•Remote, United States

5d•$140,250 - $165,000•Remote

About The Position

As Senior Manager, Strategic Accounts – Independent Practices, you’ll join our Thyme Care Oncology Partner team to deepen collaboration with strategic oncology practice partners. Working closely with your manager and our commercial directors, you’ll translate shared priorities into practical plans that strengthen care delivery integration, support adoption of TC Signal, and advance other practice-facing initiatives. You’ll bring a consultative, hands-on approach to helping these partnerships deliver value for practices and the people with cancer they serve.

Requirements

8+ years of experience in healthcare, with meaningful time spent in health care consulting, provider-facing implementation, or account management at a healthcare services or digital health company
A track record of taking partnerships from signature to steady-state: you've run implementations, built joint operating models, and owned executive-level relationships
Fluency in how independent practices or health systems work: care team roles, committee dynamics, and the realities of change management inside large provider organizations
Familiarity with value-based care arrangements and programs; oncology experience is a strong plus
Exceptional project management: you create structure, keep many workstreams moving, and never let a commitment slip
A relationship-first operating style, paired with the directness to hold partners and internal teams accountable
Comfort with ambiguity and an early-stage environment where you'll help define the playbook, not just run it
Willingness to travel to partner sites regularly

Nice To Haves

Experience supporting oncology service lines, cancer centers, or oncology value-based programs
Experience with clinical workflow integration, EHR-adjacent implementation, or care management program launches

Responsibilities

Manage ongoing account health — Serve as the primary point of contact for live partnerships. Run recurring operating reviews, track enrollment and engagement performance, surface issues early, and drive resolution across Thyme Care and partner teams.
Operationalize our collaboration model — Run working sessions with partner clinical and operational leaders to define delegation levels and responsibilities across care navigation functions, and translate those decisions into documented workflows both teams follow.
Build multi-level relationships — Develop trusted relationships across partner organizations, from nurse navigators to pharmacy, value based care operations, and executive sponsors.
Drive performance and expansion — Use enrollment, engagement, and outcomes data to identify improvement opportunities, then partner internally and externally to act on them. Identify and tee up opportunities to expand the partnership into new populations, programs, or markets.
Inform product and service expansion — Bring structured partner feedback back to product, clinical, and growth teams to sharpen our model and our pitch.