Senior Manager, Software Asset Management

Scotiabank • Toronto, ON

6d • Onsite

About The Position

The IT Asset Management (ITAM) team is responsible for the management of technology assets, which includes optimizing the value and cost of technology assets while mitigating the risks these assets present to the organization throughout their life. This is done by establishing an effective technology life cycle that spans from technology asset selection, operation, refresh, migration, optimization, all the way through the retirement and disposal of the asset. The Senior Manager will provide support to the Head, IT Asset Management in order for the team to be the central point for software data analysis to support the effective management of digital technology assets, whether owned and managed by IT&S, third-party service providers or business units outside IT&S.

Requirements

• Cross functional engagement experience , including ability to drive changes with related departments such as sourcing, procurement and vendor management, business stakeholders and frontline operational IT staff
• Prior ITAM roles (hardware or software) or demonstrable experience of working with IT asset management professionals to deliver ITAM capability and improved business outcomes
• 5 years of experience with IT, asset management or information management, Finance, or Procurement
• Experience leading system or tool implementations, with responsibility for verifying capabilities, outputs, dependencies, and implementation scope
• Experience with ILMT, Big Fix, Tanium, ServiceNow, Coupa, SCCM, and other related tools
• ITIL Foundation certification
• Certified IT Asset Manager (CITAM)
• An undergraduate or postgraduate degree in finance, IT, engineering, business management or a related field
• Tertiary qualifications in financial accounting, project management or data analysis
• Strategic thinking — An understanding of strategic business objectives and the ability to develop a vision and strategy for ITAM and execute it effectively to drive results toward those objectives
• Interpersonal skills — Proven ability to collaborate, build relationships and influence individuals at all levels in a matrix management environment (as well as external vendors and service providers) to ensure that segregation and overlapping roles are identified and coordinated
• Strategic relationship management — Includes working with software vendors during license compliance audits, and internal stakeholder management
• Strategic vision — Ability to sense emerging needs (e.g. Internet of Things) and drive change as ITAM develops and matures to meet organizational and technology challenges

Responsibilities

• Management of budget for ITAM tools (e.g. ServiceNow), third-party service providers (e.g. Softchoice), staffing (permanent and temporary), and for centralized budgets for core enterprise software (e.g. IBM, Oracle, etc)
• Talent management: Permanent, contract, temporary and graduate trainees
• Lead third-party ITAM resources: Supervisory responsibility for third-party resources supporting ITAM activity (e.g. Kyndryl)
• Oversight of spending on technology asset support, which includes hardware, software, cloud services, support, maintenance and hardware disposal, pricing strategies for IT Assets, intragroup pricing arrangements, and catalogue management
• Environment: Endpoints and edge devices, software and SaaS vendors, on-premises data center assets, and cloud services
• Liability management and remediation tracking for compliance exposures and balance sheet provisions

Benefits

• Diversity, Equity, Inclusion & Allyship
• Accessibility and Workplace Accommodations
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior