Senior Manager, Site Merchandising

Bombas•New York, NY

2d•$122,000 - $135,000•Onsite

About The Position

We are looking for a systems-builder and highly effective operator to join our Site Merchandising team as our Senior Manager, Site Merchandising, reporting directly to our Director, Site Merchandising. The ideal candidate has 6–8+ years of experience in e-commerce and/or site merchandising, with a strong track record of improving site performance through testing, insights, and driving cross-functional alignment by influencing priorities, building shared accountability, and leading teams toward clear customer + business driven decisions and initiatives. This is an opportunity to build and scale the systems that power how our site performs, translating strategy into execution and helping improve both the customer experience and business performance.

Requirements

6–8+ years of experience in e-commerce, site merchandising, digital merchandising, site operations or related fields, with strong commercial and customer experience instincts
Proven ability to influence cross-functional teams (Product, Analytics, Engineering, Marketing, Merchandising)
Experience working with analytics tools, testing platforms, or site experience tools (e.g., ContentSquare, Contentful, or similar tools)
Experience mentoring or developing junior team members

Nice To Haves

A systems builder who creates scalable frameworks, not just executes within them
A decisive operator who drives alignment and outcomes, not just collaboration
Strong analytical judgment paired with the ability to translate insights into action
Comfortable operating in ambiguity and defining structure where it doesn’t exist
A high-ownership mindset with the ability to anticipate and unblock challenges
Someone who leads through influence and earns trust across functions without relying on formal authority
A team player who is willing and happy to help
Strong written and verbal communication skills
Belief in our mission and an understanding of the importance of giving back
Inquisitive, eager to learn, embraces failure, and never gives up
Comfortable staying focused while working in any type of environment

Responsibilities

Drive the site merchandising strategy for the Socks category, our largest and most complex business driver
Build and scale site merchandising reporting frameworks, dashboards, and operating cadences that improve visibility, decision-making, and execution across the broader team
Drive the execution and operational effectiveness of the A/B testing program, including maintaining the testing roadmap, ensuring testing rigor, scaling insights, and coordinating cross-functional execution
Translate data into clear, actionable insights that drive business decisions and site optimization
Partner closely with Product, UX, and Analytics to influence the site experience roadmap through a strong site merchandising POV (navigation, PDP/PLP, filters, recommendations)
Define site merchandising requirements and partner with Product, Engineering, and external vendors to evolve site tooling and capabilities
Oversee and improve site merchandising workflows, launch processes, and tooling enhancements that improve scalability, operational efficiency, and execution quality across the broader team
Lead high-impact, cross-functional initiatives from ideation through execution
Coach and develop junior team members through guidance on prioritization, analytics, category strategy, and operational excellence