Senior Manager, Shipboard Finance Operations

Carnival Corporation•Seattle, WA

13h•$118,400 - $159,900•Hybrid

About The Position

This position is responsible for the direct oversight of Holland America Line and Seabourn shipboard Finance teams and financial processes and procedures, which assist management in the consistent and proper administration of Company standards. This position is the business manager of the shipboard property management system and must collaborate and lead projects that have impacts to the onboard financial processes and is responsible for coordinating initiatives with other departments. This role partners closely with the Controllership and FP&A organizations in researching, prioritizing and leading initiatives to improve processes, finding efficiency opportunities, adopting best practices, and optimizing the utilization of existing technologies. This incumbent will need to have a strong working knowledge of Shipboard Finance performance and operations management, to optimize productivity and oversee adherence to policies and procedures. Strategic forward- thinking skills will require this person to directly manage daily decisions on behalf of the Finance shipboard operations team members. The individual has direct management of the traveling Finance Fleet Managers and oversight of Finance shipboard positions which are responsible for shipboard revenue operations (including guest billing), crew payroll and compensation, cash management, and inventory accounting; In addition, this position directly manages the Crew Appreciation and Service Charge program.

Requirements

Ability to manage time and engage in multiple initiatives simultaneously at a fast pace.
Experience managing business/financial planning and analysis processes.
Able to multi-task, work independently and balance requests at peak workloads (or change gears quickly for important requests) from various departments and upper management.
Excellent interpersonal, organizational, analytical, and problem-solving skills.
Must be able to work independently.
Proficient in Microsoft Office tools to include Word, Excel, Outlook and PowerPoint.
Strong team management and team collaboration skills.
The ability to develop strong relationships across departments and organizations to define and deliver business and process solutions.
Ability to work with all levels of management.
Excellent active listening and communication skills (verbal and written) in English.
Flexibility to travel on short notice for operational shipboard visits.
5+ years’ experience in managerial role.
3-5 years of shipboard cruise ship experience in a leadership role.

Responsibilities

Direct Oversight of Finance Fleet Managers and Shipboard Finance: Establishes/monitors department and establishes priorities, goals, and projects to ensure timely and accurate project and task completion. Communicates departmental progress on new initiatives and emerging issues to director on a regular basis. Leads staff meetings to direct team to achieve departmental and Company goals, while also communicating events / changes going on inside the department and the company. Cultivates an environment where teams are motivated, knowledgeable and proactive. Travel as necessary to ensure collaboration and connection. Directs and completes various decisions at all levels ensuring vision of the company is maintained.
Onboard Accounting Policies, Audits, and SOX: Direct oversight of the onboard financial policies that ensure compliance within the organization. Responsible for the resolution of internal audit findings related to financial policies and procedures. Ensure shipboard Finance is adhering to their processes and reporting structure. Performs required department related SOX testing, ownership of controls, and processes. Ensures adherence to policies and procedures and promptly escalates issues to senior management according to established departmental guidelines.
Direct the Crew Appreciation and Service Charge programs within the Holland America Line Organization: Provide monthly statistical reporting of Guest Collection for all programs. Direct changes necessary for Payroll Systems to process collections.
Business Manager of the Shipboard Property Management System: Serves as subject matter expert of onboard financial systems and processes, manages daily operations, troubleshoots system issues, and analyzes business needs. Identifies process optimization opportunities and uses big picture view to calibrate priorities that are aligned to the organizational goals. Collaborate with departments within the organization and understands the impact to the business. Assist in championing new ideas. Understands the company vision and strategy. Provides guidance to direct reports in supporting solutions that are aligned with the organization’s goals. Project-manage various strategic business programs to ensure optimization and completion which results in efficiency and/or streamlines financial performance. Subject matter expert in miscellaneous processes including Time and Attendance and various payroll projects: CAPS and Brightwell. Directs and conduct Shipboard Operations visits to ensure Shipboard Finance Departments operate in conjunction with company standards and policies.