Senior Manager, Sales Operations – Data Center

Black Box•United States,

13d

About The Position

Black Box is seeking a highly analytical and execution-focused Senior Manager, Sales Operations – Data Center to support and optimize the sales organization across its Data Center business. The role drives forecasting accuracy, Salesforce discipline, pipeline management, sales-stage governance, revenue visibility, and operational reporting. The successful candidate will bring hands-on experience supporting Data Center, infrastructure, colocation, hyperscale, low-voltage, or structured-cabling businesses. They will partner with sales leadership to translate pipeline activity into accurate forecasts, actionable insights, and predictable revenue outcomes.

Requirements

8–12+ years of experience in Sales Operations, Revenue Operations, Business Operations, or Sales Strategy.
Strong experience supporting Data Center, colocation, hyperscale, infrastructure, technology services, low-voltage, cabling, networking, or related sales teams.
Advanced Salesforce experience, including dashboards, reports, opportunity management, forecasting, and pipeline analysis.
Strong understanding of sales forecasting, commits, upside, pipeline stages, sales cycles, bookings, and revenue tracking.
Ability to analyze complex data and translate it into clear business insights for sales leadership.
Experience supporting quota-carrying sales teams and improving CRM discipline.
Experience with Salesforce or a related CRM tool.
Strong communication skills and ability to work cross-functionally with Sales, Finance, Operations, and Executive Leadership.
Bachelor’s degree required.

Nice To Haves

MBA or MS.

Responsibilities

Own and manage Data Center sales operations processes, including pipeline reviews, forecast submissions, sales-stage accuracy, and opportunity hygiene.
Partner with sales leadership to improve forecasting accuracy quarter over quarter, including commits, upside, risk, and funnel health.
Manage and analyze Salesforce data to ensure accurate reporting, clean opportunity tracking, and concise executive-ready dashboards.
Track and report pipeline movement, bookings, revenue, sales productivity, and conversion rates across defined sales stages.
Standardize and train the sales team on proper usage of sales stages to improve forecast reliability.
Analyze pipeline and revenue data to identify risks, gaps, trends, and opportunities to improve sales execution.
Support weekly, monthly, and quarterly business reviews with clear reports, insights, and recommendations.
Provide senior sales leadership with timely visibility into booked revenue, active opportunities, and forecast movement.
Collaborate with Revenue Operations, Finance, Sales, and Delivery teams to align forecasts, bookings, revenue recognition, and operational capacity.
Identify process gaps and implement improvements to increase sales efficiency and forecast predictability.