Senior Manager, Sales Operations
About The Position
The Senior Manager, Sales Operations will play an important role in enabling the success of our sales and commercial organization by leading operational excellence across sales planning, execution, and fleet management. This position will manage key processes including sales force targeting and alignment, CRM operations, incentive compensation administration, and fleet management while preparing and enabling Compass Pathways’ field-facing teams for the successful launch and commercialization of COMP360 and future therapies. This role requires an analytical thinker and the ability to collaborate across functions to ensure our field teams are equipped for success.
Requirements
- Bachelor’s degree in Business, Finances, Analytics, Administration, Operations Management or related field; advanced degree preferred
- 5-7+ years of experience in commercial operations, sales operations, field force effectiveness, sales enablement, or commercial analytics within the pharmaceutical or biotechnology industry
- Strong analytical and quantitative skills with proficiency in Excel, PowerPoint, and data visualization tools
- Expert in Incentive compensation plan administration and design
- Proven ability to successfully partner with field teams on operations and analytics needs
- Excellent communication and stakeholder management skills
- Deep understanding of the pharmaceutical/biotech commercial models and compliance requirements
Responsibilities
- Administer Incentive Compensation plans for the field sales teams and account directors
- Deliver ad hoc analysis to support sales activity, performance tracking, and strategic decision making
- Propose design ideas and maintain field sales dashboards
- Manage, maintain, and distribute sales and activity reports for field sales and leadership teams
- Partners with field sales on optimal CRM usage and field inquiries
- Manage and maintain field fleet decisions and usage
- Manage sales force alignments and work with sales leadership to optimize sales force deployment
- Maintain sales force sizing, HCP targeting, and call planning models to optimize coverage
- Ensure all processes adhere to regulatory and ethical standards
- Maintain documentation and audit readiness for all operational programs
- Additional needs as required by commercial operations leadership
Benefits
- additional discretionary bonuses
- equity
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What This Job Offers
Job Type
Full-time
Career Level
Senior
