Senior Sales Operations Manager, Americas

Pigment • New York, NY

6d • Hybrid

About The Position

As the Americas Sales Operations Lead, you'll build and scale the operational engine powering our regional Sales organization. Reporting to the Global Head of Revenue Operations, you’ll partner closely with Americas Sales leadership to drive strategic planning, operational excellence, and data-driven decision making across the Americas revenue funnel — while coordinating with the global Revenue Operations team to ensure alignment on systems, processes, and reporting standards. You will own core Sales Ops initiatives for the region including territory planning, forecasting support, pipeline management, and process optimization. This role requires a strategic operator who can balance close partnership with Americas leadership with hands-on execution in a fast-paced, high-growth SaaS environment. This is a hybrid role based in our New York office.

Requirements

• Bachelor’s degree or equivalent practical experience
• 5+ years of experience in B2B SaaS Revenue Operations or Sales Operations
• Strong experience supporting Sales and BDR/SDR motions in a high-growth environment
• Experience owning or partnering closely with Deal Desk operations
• Deep expertise with Salesforce and core revenue systems
• Comfort operating in a matrixed environment, partnering with regional leadership while coordinating with a global operations function

Nice To Haves

• Experience with modern GTM tooling including Salesforce, Gong, and data enrichment platforms
• Experience driving AI-enabled workflows and automation within Revenue Operations
• Working knowledge of sales compensation design and GTM planning methodologies
• French, German, or another European language proficiency is a plus

Responsibilities

• Serve as a trusted right hand to the Americas GM and an active member of the GTM Americas leadership team, providing operational insight that shapes regional strategy and decision-making
• Partner with Americas Sales leadership to drive regional GTM strategy, territory design & planning, account prioritization, and performance optimization
• Establish operational rigor around forecasting, pipeline management, KPI definition, reporting, and business reviews for the Americas region
• Own and optimize sales processes and workflows (along with your cross regional counterparts), coordinating with the global GTM Systems team to ensure consistency and scalability
• Serve as the Americas voice into global sales compensation structures, incentive programs, and SPIFF strategies
• Drive adoption and standardization of Salesforce and core GTM tools within Americas, in close partnership with the global GTM Systems team.

Benefits

• Competitive compensation package (Highly competitive base salary, equity package, and comprehensive benefits)
• Generous time off
• Parental leave policies
• Trust and flexible working hours
• Brand new offices at the heart of major cities including New York, Toronto, Paris, London and San Francisco
• High-end equipment (based on stock/availability) to do your work in the best conditions
• Employer-sponsored 401(k), enabling you to prepare for retirement
• Remote-friendly environment

What This Job Offers

• Job Type: Full-time
• Career Level: Senior