Senior Manager, Sales & Account Management - eCommerce
About The Position
At The Coca-Cola Company, our passion for people and fostering connections drives everything we do. Representing globally loved brands that hold a special place in people's hearts is a privilege, and our Senior Manager, Sales & Account Management – eCommerce position embodies the essence of delivering value to our customers. With trusted partnerships with our bottlers and distributors, we bring our iconic brands to life in the markets we serve every day. If you have a passion for eCommerce, accelerating business growth, collaboration and ongoing learning, this role offers an opportunity to make a meaningful impact while contributing to Coca-Cola's legacy of excellence.
Requirements
- Bachelor's degree in business, marketing, or a related field (preferred).
- A minimum of 3 years in eCommerce, with experience in online merchandising, digital shelf, SEO, SEM and Content.
- Experience with top retailer platforms such as Amazon, Walmart, Instacart, Salsify, Nielsen IQ, Commerce IQ is a plus.
- Demonstrated ability in managing large and complex eCommerce catalogs and driving performance within mid-to-large account portfolios.
- Strong experience collaborating with multiple stakeholders across distributed business systems, coupled with a proven ability to build strategic customer plans and promotional programs.
- Self-motivated with exceptional organizational skills and a strong passion for achieving measurable impact.
- Excellent written and verbal communication skills.
- Must effectively present complex data and strategies in a clear and compelling manner.
- Client Service
- Communication
- Contracts
- Key Accounts
- Marketing
- Microsoft Office
- Negotiation
- Persuasion
- Pricing Strategies
- Sales Cycle
- Sales Process
- Waterfall Model
- Currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.
Nice To Haves
- Experience with top retailer platforms such as Amazon, Walmart, Instacart, Salsify, Nielsen IQ, Commerce IQ
Responsibilities
- Lead end-to-end online merchandising and execution across Amazon and key eCommerce partners
- Own catalog accuracy, governance, and SKU setup (including compliance attributes like deposits/handling)
- Optimize product detail pages (PDPs) to maximize visibility and conversion
- Execute launches, promotions, and seasonal moments with best-in-class online merchandising
- Audit and resolve issues across content, listings, and asset deployment
- Define and execute keyword and SEO strategy in partnership with Commerce and Marketing
- Improve organic rankings and share of search through continuous optimization
- Leverage data to refine titles, content, and backend keywords
- Track and optimize core KPIs: content compliance, availability, traffic, and conversion
- Identify gaps and lead test-and-learn initiatives to unlock growth
- Build scalable tools, templates, and governance to drive operational rigor
- Upskill teams and embed eCommerce merchandising best practices across the organization
- Monitor competitors and emerging trends across key platforms
- Translate insights into clear, actionable growth opportunities
- Serve as the eCommerce expert within the account team, shaping customer strategy and execution
- Partner with Bottlers, Distributors, Brokers, and customers to deliver joint business plans
- Ensure flawless execution of programs across the system
- Align cross-functional teams to deliver against shared goals
- Drive innovation and solve complex operational challenges
- Use data to forecast, prioritize investments, and maximize profitable growth
Benefits
- A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
