Ecommerce Account Manager

The PCA Group • Ronkonkoma, NY

9h • Onsite

About The Position

PCA Group of Companies is seeking a strong and hands-on Ecommerce Account Manager to manage and grow its marketplace business across major online platforms. The primary focus will be on Amazon Seller Central and Amazon Vendor Central, requiring direct hands-on experience with both. The role involves managing daily account activities, product listings, inventory, pricing, promotions, sales performance, account health, and marketplace issues. Support will also be provided to other marketplaces such as Walmart Marketplace, Walmart DSV, TikTok Shop, and eBay. The ideal candidate is organized, detail-oriented, proactive, and comfortable handling multiple accounts, SKUs, deadlines, and internal communications. This is an excellent opportunity for someone with a solid understanding of e-commerce operations and marketplace dynamics to contribute to a fast-paced beauty and consumer products business. This is an in-person position based in Ronkonkoma, NY.

Requirements

• Direct experience with Amazon Seller Central and Amazon Vendor Central is required
• Strong reporting & Excel skills, including VLOOKUP/XLOOKUP, pivot tables, filters, formulas, and large data files is required
• Strong written & verbal communications skills
• Experience working with cross-functional teams such as warehouse, operations, purchasing, marketing, finance, and customer service
• Ability to manage many SKUs, deadlines, and account requests at the same time

Nice To Haves

• 2 to 4 years of ecommerce account management or marketplace experience preferred
• Experience with Walmart, TikTok Shop, eBay, or similar marketplaces is strongly preferred
• Beauty or consumer products experience preferred, but not required
• Good understanding of product listings, item setup, pricing, inventory, promotions, chargebacks, account health, and marketplace operations

Responsibilities

• Manage day-to-day ecommerce account activity across Amazon Seller Central, Amazon Vendor Central, Walmart, TikTok Shop, eBay, and other marketplace platforms
• Own product setup, item maintenance, content updates, pricing updates, promotions, inventory monitoring, and account health follow-up
• Monitor sales performance, traffic, conversion, inventory levels, buy box status, listing quality, and marketplace issues
• Work closely with internal teams, including purchasing, warehouse, operations, marketing content, finance, and customer service, to make sure accounts are running smoothly
• Review and resolve marketplace issues, including suppressed listings, pricing errors, inventory issues, chargebacks, claims, compliance requests, and account notifications
• Support new item launches, product uploads, content improvement, and marketplace expansion opportunities
• Prepare sales reports, account updates, performance summaries, and action plans for internal review
• Track marketplace promotions, seasonal opportunities, and key events such as Prime Day, holiday sales, TikTok campaigns, and Walmart promotional periods
• Communicate with marketplace representatives, vendor managers, internal teams, and external partners when needed
• Use Excel daily for reporting, analysis, item tracking, pricing, inventory updates, and account management
• Identify risks early and follow up quickly to avoid lost sales, listing issues, or account delays
• Look for ways to improve sales, listings, operations, content, and overall account performance

Benefits

• Phenomenal discounts on products within the beauty industry and beyond
• Medical, Dental, and Vision along with supplemental benefits available after 60 days
• 401 (k) available after 1 year of service with up to a 4 percent match
• 12 days PTO and 4 Paid Holidays, pro-rated for the first year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed