Senior Manager - Risk Management

American ExpressNew York, NY
$103,750 - $174,750Hybrid

About The Position

This newly created Senior Manager role within GMNS Product & Business Operations is an exciting opportunity to lead critical control, oversight, and operational risk management activities across GMNS Product. The individual will serve as the central program manager for end-to-end planning and execution of regulatory examinations, internal/regulatory audits, and cross-functional risk reviews. They will coordinate responses across business units, Control Management, Compliance, Legal, Technology, and other stakeholders to ensure audit deliverables are accurate, complete, and delivered on schedule. They will drive transparency, accountability, and executive reporting while proactively identifying risks, resolving issues, and strengthening operating discipline. This individual will be a strong operator with a control mindset, able to manage multiple priorities, navigate ambiguity, build trusted partnerships across levels, and influence outcomes in a complex global stakeholder environment. The role requires close collaboration with local and central Product teams, 1st line and 2nd line of defense teams in Risk, Compliance, Control Management, and senior leaders across global markets.

Requirements

  • Strong operator with a control mindset
  • Ability to manage multiple priorities
  • Ability to navigate ambiguity
  • Ability to build trusted partnerships across levels
  • Ability to influence outcomes in a complex global stakeholder environment

Responsibilities

  • Serve as the central program manager for end-to-end planning and execution of regulatory examinations, internal/regulatory audits, and cross-functional risk reviews.
  • Coordinate responses across business units, Control Management, Compliance, Legal, Technology, and other stakeholders to ensure audit deliverables are accurate, complete, and delivered on schedule.
  • Drive transparency, accountability, and executive reporting.
  • Proactively identify risks, resolve issues, and strengthen operating discipline.
  • Manage multiple priorities, navigate ambiguity, build trusted partnerships across levels, and influence outcomes in a complex global stakeholder environment.
  • Collaborate with local and central Product teams, 1st line and 2nd line of defense teams in Risk, Compliance, Control Management, and senior leaders across global markets.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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