Senior Manager-Risk Management
About The Position
The Banking Onboarding FRAP team within Credit and Fraud Risk (CFR) is responsible for developing, optimizing, and managing identity theft controls at onboarding for Banking products, including Business Checking Account (BCA), Business Savings Account (BSA), Consumer Checking Account (CCA), and High Yield Savings Account (HYSA). The Banking Credit & Fraud Risk team leads the first line of defense for credit and fraud risk across non-card banking products and channels. This individual contributor role will support the end-to-end strategy, control design, monitoring, and continuous optimization of onboarding identity theft controls while balancing fraud prevention, customer experience, regulatory expectations, and operational effectiveness. To deliver these outcomes, this colleague will work independently and partner closely with Product, Compliance, Operational Excellence, Enterprise Banking Services, Technology, Servicing, and other stakeholder teams.
Requirements
- Individual contributor role supporting strategy, control design, monitoring, and optimization of onboarding identity theft controls.
- Balancing fraud prevention, customer experience, regulatory expectations, and operational effectiveness.
- Work independently and partner closely with Product, Compliance, Operational Excellence, Enterprise Banking Services, Technology, Servicing, and other stakeholder teams.
Responsibilities
- Analyze onboarding fraud trends, emerging identity theft patterns, and control performance to identify actionable strategy opportunities.
- Translate fraud insights into clear business requirements, risk rules, operating procedures, and control enhancements.
- Partner with Product, Technology, Compliance, Servicing, Operations, and second line risk teams to deliver effective and compliant fraud controls.
- Monitor key fraud, customer experience, and operational metrics to ensure strategies remain effective and within risk appetite.
- Support governance routines, documentation, issue identification, and timely escalation of emerging risks or control gaps.
- Share insights and best practices across CFR and partner teams to strengthen identity theft risk management across the enterprise.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
