Senior Manager, Revenue Operations

CrusoeSan Francisco, CA
3d$136,000 - $165,000

About The Position

We're looking for a Revenue Operations Manager to drive the systems, data, and processes that power our go-to-market engine. This high impact role is ideal for someone who loves building scalable systems, digging into data, and removing friction across the revenue cycle. A core focus will be owning sales compensation operations and leading the eventual implementation of a commission automation platform, but this role is broader: you'll be a key architect of how our revenue team operates and scales.

Requirements

  • 4-7 years of experience in Revenue Operations focusing on process improvement and incentive compensation administration, preferably within a high growth, B2B technology environment.
  • Hands-on experience running commission operations meaning you've owned the process, not just supported it
  • Strong Salesforce proficiency (reporting, dashboards, data hygiene)
  • Advanced Excel and/or Google Sheets skills (complex formulas, pivot tables, modeling)
  • High attention to detail and comfort working with large, messy datasets
  • Strong communication skills — able to explain comp mechanics clearly to reps and executives alike
  • Experience implementing a commission automation tool (CaptivateIQ, Spiff, Xactly, Commissionly, or similar)
  • Familiarity with technology industry sales compensation structures (ARR-based quotas, accelerators, SPIFs, etc.)
  • Experience at a growth-stage company where you've had to build or rebuild processes from scratch

Nice To Haves

  • Experience with hyperscalers, GPU clouds, or high-performance compute environments.
  • Familiarity with large-scale AI training and inference architectures.
  • Strong network in the AI/ML and enterprise technology ecosystem.
  • Track record of working with Fortune 500 enterprises and digitally native businesses on transformative infrastructure deals.

Responsibilities

  • Own the end-to-end monthly commission calculation process for all quota-carrying roles, ensuring accuracy and on-time payout.
  • Maintain commission plan documentation, policies, and rep-facing resources.
  • Serve as the primary point of contact for commission inquiries, disputes, and exception handling.
  • Partners cross functionally to reconcile payouts and support compensation-related audits and reporting.
  • Identify manual, inefficient workflows in the compensation and RevOps stack and build scalable solutions.
  • Build and maintain Salesforce reports, dashboards, and workflows that support commission tracking and sales performance visibility.
  • Leverage Excel and Google Sheets to model comp plans, run scenario analysis, and bridge gaps ahead of full tooling implementation.
  • Document processes to create a repeatable, audit-ready compensation operation.
  • Lead the evaluation, selection, and implementation of a commission automation platform (e.g., CaptivateIQ, Spiff, Xactly), including requirements definition, vendor management, Salesforce integration, and end-user rollout.

Benefits

  • Competitive compensation
  • Restricted Stock Units
  • Paid time off & paid holidays
  • Comprehensive health, dental & vision insurance
  • Employer contributions to HSA account
  • Paid parental leave
  • Paid life insurance, short-term and long-term disability
  • Professional development & tuition reimbursement
  • Mental health & wellness support
  • Commuter benefits (parking & transit)
  • Cell phone stipend
  • 401(k) Retirement plan with company match up to 4% of salary
  • Volunteer time off
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