Senior Manager-Retail
About The Position
This role involves a high level of accountability for all retail store functions, communicating and implementing the company vision through directing the day-to-day activities of the entire store staff. The focus is on driving high-performance results within a fast-paced, demanding solutions sales environment, optimizing customer and employee experience. The position requires building, developing, and mentoring a sales team, providing hiring, performance management, and ongoing sales training to exceed sales, retention, quality, and service objectives. It also involves sales strategy development, creating and implementing sales tools and initiatives, maintaining store operations through inventory compliance, and engaging in budgeting, forecasting, analyzing, and providing sales reports. The role requires providing solutions of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. The Senior Manager will regularly interact with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.
Requirements
- Bachelor’s degree or four or more years of work experience.
- Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
- Willingness to work a flexible work schedule, including evenings and weekends.
- Management experience in a commission-based sales environment.
Nice To Haves
- Proven track record of achieving challenging team and individual sales goals.
- Balanced multiple opposing priorities in a multifaceted environment.
- Set goals, evaluated performance and developed a high-performing team.
Responsibilities
- Building, developing and mentoring your sales team.
- Provide hiring, performance management and ongoing sales training and support for your team to exceed sales, retention, quality and service objectives.
- Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the store.
- Developing and implementing sales tools and initiatives.
- Maintaining the operations of your store by running retail inventory compliance.
- Engaging in budgeting, forecasting, analyzing and providing sales reports.
- Provides solutions of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.
- Regularly interacts with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.
Benefits
- Best in class medical, dental and vision
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
- Sales recognition programs that have, in the past, awarded top performers with all-inclusive travel to domestic and international destinations, gifts, and other incentives
- Five weeks of paid time off (vacation, holidays, and personal days)
- 8 weeks of paid parental leave for eligible new parents (when paired with short-term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent)
- Up to $8k per year in tuition assistance
- Discounts up to 50% off on Verizon products and services
- Additional employee discounts on attractions, automotive, travel, and more
- short and long term disability
- basic life insurance
- supplemental life insurance
- AD&D insurance
- identity theft protection
- pet insurance
- group home & auto insurance
- adoption assistance
- up to 8 company paid holidays per year
- up to 6 personal days per year
- premium pay such as overtime, shift differential, holiday pay, allowances
- up to 15 days of vacation per year
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What This Job Offers
Job Type
Full-time
Career Level
Manager
