(Post Int and Ext) Sr. Manager, Restaurant

Macy's • New York, NY

4d

About The Position

The Senior Manager, Restaurants is based in a home store and has primary responsibility for its restaurant operations, with oversight of other restaurants and new owned restaurant projects in the assigned Trade Area. The role ensures food presentation and merchandising meet brand specifications and maintains product consistency and quality. The Senior Manager manages multiple restaurant managers and ensures corporate service standards across all restaurants. Other duties may be assigned.

Requirements

• Bachelor's degree from a four-year college or university.
• 3–5 years of related experience.
• Hospitality or multi-unit food service supervisory or management experience.
• Safe food handling certification.
• Open and continuous communication skills, including keeping others informed and presenting information clearly and concisely.
• Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels.
• Ability to think creatively, strategically, and technically.
• Ability to work a flexible schedule based on department and company needs.
• Ability to perform restaurant-related tasks using hands and fingers, type on a keyboard, and use a mouse.
• Ability to move or lift items over 25 pounds may be required.

Responsibilities

• Lead, motivate, coach, and develop Foods Managers as team leaders, retail operators, and business owners.
• Provide expertise on operations, staffing, and company policies and procedures.
• Lead teams to achieve sales, expense plans, and bottom-line profit objectives.
• Lead multiple brands and locations across assigned regions, including locations in multiple states.
• Conduct regular operational assessments, virtually or in person, to evaluate execution against standards; coach teams and follow up on assessment results.
• Ensure recipes are followed and approved products are used.
• Maintain workplace safety, sanitation, and equipment care in accordance with Health Department standards and company policy.
• Ensure food presentation and merchandising are on-brand and to specification, and maintain product consistency and quality.
• Manage multiple restaurant managers and ensure corporate service standards across the restaurants in the assigned area.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior