(Post Int and Ext) Sr. Manager, Restaurant

Macy's • New York, NY

5d • $94,200 - $156,960

About The Position

The Senior Manager, Restaurants is based at a home store and holds primary responsibility for its restaurant operations. The role also oversees other restaurants and new owned restaurant projects within the assigned Trade Area. The Senior Manager ensures that food presentation and merchandising meet brand standards and specifications, and that products are consistent and high quality. The position manages multiple restaurant managers and ensures that all restaurants meet corporate service standards. Other duties may be assigned.

Requirements

• Bachelor's degree from a four-year college or university.
• 3–5 years of related experience.
• Hospitality or multi-unit food-service supervisory or management experience.
• Safe food-handling certification.
• Open and continuous communication skills, including keeping others informed and presenting information clearly and concisely.
• Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels.
• Ability to think creatively, strategically, and technically.
• Ability to work a flexible schedule based on department and company needs.

Responsibilities

• Motivate, coach, and develop Foods Managers as team leaders, retail operators, and business owners.
• Provide expertise on operations, staffing, and company policies and procedures.
• Lead the team to achieve sales, expense plans, and bottom-line profit objectives.
• Lead multiple brands and locations within assigned regions across multiple states.
• Conduct regular virtual or in-person operational assessments, coach on execution to standards, and follow up as needed.
• Ensure recipes are followed and approved products are used.
• Meet workplace safety, sanitation, and equipment-care standards set by the Health Department and company policy.
• Oversee home-store restaurant operations and other restaurants and new owned restaurant projects in the Trade Area.
• Ensure food presentation, merchandising, product consistency, quality, and service meet company standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager