Senior Manager, Reliability Engineering & Work Management
About The Position
The Senior Manager, Reliability Engineering & Work Management leads a multifunctional engineering operations organization supporting asset management and reliability at Amgen’s drug substance facility in ANC. The role is part of the Facilities & Engineering team and partners closely with Corporate Engineering and site functions. Its scope includes work-order administration and CMMS process ownership, maintenance planning and scheduling, central inventory and MRO spare-parts strategy, reliability engineering and predictive maintenance, sustainability and energy optimization, and engineering KPI and business-performance reporting. The position establishes long-range maintenance and asset-reliability strategies aligned with site goals, regulatory requirements, and enterprise engineering standards. It leads the site reliability program and works with the Amgen North Carolina network on its reliability roadmap. The role also drives continuous improvement in planning and scheduling, CMMS, inventory, and asset-management programs; oversees work-order safety programs and planning procedures; and supports preventative-maintenance completion and backlog management. The position reports to the Director of the Amgen North Carolina Facilities & Engineering group. The work requires schedule flexibility to support 24/7 operations, including occasional after-hours engineering coverage. The posting states a U.S. annual salary range of $148,715.15–$201,202.85, excluding Puerto Rico; actual pay varies based on relevant factors.
Requirements
- Meet one of the following education and experience combinations: high school diploma/GED and 12 years of engineering, maintenance, reliability, or CMMS experience; associate degree and 10 years; bachelor’s degree and 8 years; master’s degree and 6 years; or doctorate and 2 years.
- At least 2 years of experience directly managing people and/or leadership experience leading teams, projects, or programs, or directing resource allocation; this experience may be concurrent with the required technical experience.
- Experience working in a regulated environment, such as cGMP, OSHA, or EPA-regulated operations.
- Experience interacting with regulatory agencies and inspectors.
- Familiarity with GMP quality systems and processes, including change control, non-conformances, corrective and preventative actions, and qualifications/validation.
- Strong leadership, technical writing, communication, and presentation skills.
- Flexibility to support 24/7 operations, including occasional after-hours engineering coverage.
Nice To Haves
- Bachelor’s or master’s degree in engineering, reliability engineering, industrial engineering, or a related technical field.
- Eight or more years of experience in pharmaceutical, biotechnology, or other highly regulated manufacturing industries.
- Five or more years of leadership experience in maintenance, reliability engineering, facilities engineering, or asset management.
- Expertise with CMMS platforms such as SAP PM, Maximo, or equivalent systems, and demonstrated experience using a computerized maintenance management system.
- Strong understanding of reliability engineering principles and asset lifecycle management.
- Experience leading MRO inventory and spare-parts optimization programs.
- Knowledge of predictive-maintenance technologies and Industry 4.0 systems.
- Experience managing integrated service providers and contractor organizations.
- Proven ability to lead continuous-improvement and operational-excellence initiatives.
- Strong financial acumen, including budget management, forecasting, and cost optimization.
- Experience with KPI development, data analytics, and business-intelligence reporting tools.
- Ability to influence across functions and communicate effectively with senior leadership.
- Strong understanding of cGMP regulations, EHS requirements, and data-integrity expectations.
- Ability to use Microsoft Excel and Brio or other data-query software.
- Proven troubleshooting, problem-solving, and investigational skills.
- Interpersonal and facilitation skills and ability to work in a collaborative, team-based environment.
- Ability to work with minimal direction, manage multiple tasks, and set priorities effectively.
Responsibilities
- Lead and develop a multifunctional engineering operations organization responsible for work-order administration, CMMS governance, maintenance planning and scheduling, reliability engineering, central inventory management, and KPI reporting.
- Own work-order administration and CMMS processes.
- Lead the Central Inventory equipment spare-parts program in partnership with the Internal Service Provider, supporting the site’s MRO process.
- Lead the site reliability program, align with the Amgen North Carolina reliability roadmap, implement initiatives, and own engineering KPIs and business reporting on program and site equipment health.
- Establish long-range maintenance and asset-reliability strategies aligned with site operational goals, regulatory requirements, and enterprise engineering standards.
- Identify continuous-improvement opportunities, recommend solutions, and manage initiatives to improve planning and scheduling accuracy and adherence and the overall asset-management program.
- Coordinate preventative-maintenance activities and on-time completion with customers and support groups, and manage aging work-order backlog.
- Collaborate with corporate network groups to improve planning and scheduling performance and CMMS, Central Inventory, and Reliability programs.
- Provide direct supervision and oversight of work-order safety programs and planning procedures.
- Support sustainability and energy-optimization initiatives.
- Provide occasional after-hours engineering coverage as required to support 24/7 operations.
Benefits
- Health and welfare plans for staff and eligible dependents.
- Retirement and savings plan with company contributions.
- Group medical, dental, and vision coverage.
- Life and disability insurance.
- Flexible spending accounts.
- Discretionary annual bonus program, or a sales-based incentive plan for field sales representatives.
- Stock-based long-term incentives.
- Award-winning time-off plans.
- Flexible work models where possible.
- Career development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
