(USA) Senior Manager, Program Management
About The Position
The Senior Manager, Program Management leads the execution of complex business initiatives by aligning cross-functional teams, driving process improvements, and ensuring performance standards are met. This role involves developing and communicating strategic plans, managing risks, and fostering collaboration to achieve business objectives. The position also emphasizes talent development through coaching and mentoring, promoting ethical standards, and supporting continuous learning. By leveraging data analysis and stakeholder engagement, the Senior Manager ensures program effectiveness and drives informed decision-making to deliver sustainable results aligned with company goals. Our team develops innovative shipping and fulfillment solutions with a focus on both domestic and cross-border sellers, focusing on Canada, Mexico, and Chile markets while collaborating closely with U.S. teams to ensure a seamless seller experience. Positioned uniquely within Walmart’s marketplace, we drive seller-fulfilled shipping and Walmart Fulfillment Services strategies. We enable sellers to expand assortment and serve customers across multiple countries. Committed to continuous improvement and collaboration, the team advances Walmart’s global marketplace by delivering impactful solutions that support sellers, customers, and associates effectively while meeting business goals.
Requirements
- Proven expertise in program and project management with a focus on driving business plans and operational priorities.
- Strong leadership skills in mentoring, coaching, and developing high-performing teams.
- Ability to analyze data, evaluate program performance, and implement process improvements aligned with company strategy.
- Excellent communication and stakeholder management skills, including collaboration with senior leaders and cross-functional teams.
- Demonstrated decision-making capabilities and adaptability in resolving critical issues and managing risks.
- Experience in developing and executing business strategies that enhance efficiency and cost-effectiveness.
- Commitment to ethical standards, integrity, and fostering a positive workplace culture.
- 2 years’ experience leading cross-functional teams.
- 3 years’ experience using intermediate functionality of Microsoft Office.
- Bachelor's degree in Business, Human Resources, or related field and 4 years’ experience in project management, compliance, operations management, or related area OR 6 years’ experience in project management, compliance, operations management, or related area.
Nice To Haves
- Managing a budget, profit and loss statement, or relate financial process
- Master’s degree in Business Administration or related field like (not limited to) project management, compliance, operations management, or related area
- Project Management Certification
Responsibilities
- Lead execution of multiple business plans and projects by identifying needs, setting priorities, and removing obstacles to optimize performance.
- Provide supervision, mentoring, and development opportunities to associates, fostering a collaborative team environment and establishing clear performance expectations.
- Partner with senior leaders to define goals, assess risks, and communicate program requirements to stakeholders and executive leadership.
- Drive continuous process improvements through gap analyses, best practice implementation, and alignment with company strategy.
- Evaluate program performance using data analysis, recommending adjustments to enhance efficiency and achieve business objectives.
- Promote adherence to company policies, ethics, and standards while supporting a positive workplace culture.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
- Walmart-paid education benefit program (Live Better U) for full-time and part-time associates
- Tuition, books, and fees are completely paid for by Walmart for Live Better U programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
