Senior Manager, Product Management

Johnson & Johnson Innovative Medicine•Hopewell Township, NJ
•$122,000 - $212,750

About The Position

The Senior Manager, Product Management is part of Johnson & Johnson’s Patient Experience Product Group within Innovative Medicine Technology and supports Pharmacy Innovation & Implementation. The role leads high-impact programs across pharmacy platforms, patient services, data, contact centers, and technology partners. It may be based in Titusville, New Jersey, or Pittsburgh, Pennsylvania, and requires the ability to work from Titusville in accordance with the role’s workplace model, with domestic travel up to 15%.

Requirements

  • 10 or more years of experience in technology product management, digital product delivery, enterprise technology, healthcare technology, pharmacy technology, or a related field, including ownership of complex products or programs.
  • Ability to define product vision, strategy, roadmaps, outcomes, and success measures using business priorities, end-user needs, data, and technical insights.
  • Strong program management skills across integrated plans, budgets, milestones, dependencies, risks, issues, decisions, and executive governance.
  • Experience delivering technology across interconnected platforms, integrations, data flows, vendors, and operational processes.
  • Ability to translate business and user needs into requirements, backlogs, release plans, and acceptance criteria while balancing value, feasibility, risk, cost, and speed.
  • Excellent cross-functional leadership and executive communication skills across business, technology, operations, compliance, and external partners.
  • Data-driven approach to product and program decisions, adoption, performance, and continuous improvement.
  • Ability to work from Titusville, New Jersey, in accordance with the role’s workplace model and travel domestically up to 15%.

Nice To Haves

  • Experience with specialty pharmacy technology, including platforms, integrations, fulfillment workflows, and pharmacy operations.
  • Experience with patient services technology, including access and affordability programs and contact center platforms.
  • Experience applying emerging technologies, including AI, responsibly and effectively.

Responsibilities

  • Own product vision, strategy, and roadmap, balancing patient and business needs, data, technical standards, and market insights.
  • Define problems, outcomes, requirements, acceptance criteria, and success measures with business leaders, end users, architects, and delivery teams.
  • Drive delivery from concept through launch, managing integrated plans, budgets, resources, dependencies, risks, issues, and decisions.
  • Measure adoption and performance, use insights to guide priorities, and improve patient and end-user experiences.
  • Guide solution design, releases, readiness, adoption, performance, technical debt, and lifecycle decisions with technology, operations, compliance, and vendor partners.
  • Align business and technology partners around shared outcomes, clear tradeoffs, timely decisions, and accountability.
  • Promote customer focus, learning, thoughtful experimentation, and diverse perspectives.
  • Model Credo-based leadership and ensure products and programs meet legal, regulatory, privacy, security, quality, and compliance requirements.

Benefits

  • Company consolidated retirement plan (pension) and savings plan (401(k)), subject to plan terms.
  • Vacation: 120 hours per calendar year, subject to policy and date of hire.
  • Sick time: 40 hours per calendar year, with specified higher amounts for employees in Colorado and Washington.
  • Holiday pay, including floating holidays: 13 days per calendar year.
  • Work, Personal and Family Time: up to 40 hours per calendar year.
  • Parental Leave: 480 hours within one year of a child’s birth, adoption, or foster care placement.
  • Bereavement Leave: 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
  • Caregiver Leave: 80 hours in a 52-week rolling period.
  • Volunteer Leave: 32 hours per calendar year.
  • Military Spouse Time-Off: 80 hours per calendar year.
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