Senior Manager, Product Management

Johnson & Johnson•Titusville, NJ

About The Position

Johnson & Johnson is seeking a Senior Manager, Product Management, located in Titusville, New Jersey, or Pittsburgh, Pennsylvania. The role is part of the Patient Experience Product Group within Innovative Medicine Technology and supports Pharmacy Innovation & Implementation. It leads high-impact programs across pharmacy platforms, patient services, data, contact centers, and technology partners. The Senior Manager owns product vision, strategy, and roadmaps, balancing patient and business needs with data, technical standards, and market insights. The role turns stakeholder and user needs into defined problems, outcomes, requirements, acceptance criteria, and success measures, and leads complex programs from concept through launch. Responsibilities also include managing integrated plans, budgets, resources, dependencies, risks, issues, and decisions; using data to improve adoption and performance; and overseeing solution design, releases, readiness, adoption, technical debt, and lifecycle decisions. The role aligns business, technology, operations, compliance, and vendor partners around shared outcomes and accountability. It promotes customer focus, learning, experimentation, and diverse perspectives, models Credo-based leadership, and ensures products and programs meet legal, regulatory, privacy, security, quality, and compliance requirements. Domestic travel of up to 15% is required. The anticipated base pay range is $122,000 to $212,750. Benefits include retirement and savings plans and specified paid time-off benefits, subject to applicable plan and policy terms.

Requirements

10 or more years of experience in technology product management, digital product delivery, enterprise technology, healthcare technology, pharmacy technology, or a related field, including ownership of complex products or programs.
Proven ability to define product vision, strategy, roadmaps, outcomes, and success measures using business priorities, end-user needs, data, and technical insights.
Strong program management skills across integrated plans, budgets, milestones, dependencies, risks, issues, decisions, and executive governance.
Experience delivering technology across interconnected platforms, integrations, data flows, vendors, and operational processes.
Ability to translate business and user needs into requirements, backlogs, release plans, and acceptance criteria while balancing value, feasibility, risk, cost, and speed.
Excellent cross-functional leadership and executive communication skills across business, technology, operations, compliance, and external partners.
A data-driven approach to product and program decisions, adoption, performance, and continuous improvement.
Ability to work from Titusville, New Jersey, in accordance with the role’s workplace model.
Ability to travel domestically up to 15%.

Nice To Haves

Experience with specialty pharmacy technology, including platforms, integrations, fulfillment workflows, and pharmacy operations.
Experience with patient services technology, including access and affordability programs and contact center platforms.
Experience applying emerging technologies, including AI, responsibly and effectively.

Responsibilities

Own product vision, strategy, and roadmaps, balancing patient and business needs, data, technical standards, and market insights.
Define problems, outcomes, requirements, acceptance criteria, and success measures with business leaders, end users, architects, and delivery teams.
Lead delivery of complex programs from concept through launch, managing integrated plans, budgets, resources, dependencies, risks, issues, and decisions.
Measure adoption and performance, use insights to guide priorities, and improve patient and end-user experiences.
Guide solution design, releases, readiness, adoption, performance, technical debt, and lifecycle decisions with technology, operations, compliance, and vendor partners.
Align business and technology partners around shared outcomes, tradeoffs, decisions, and accountability.
Promote customer focus, learning, thoughtful experimentation, and diverse perspectives.
Model Credo-based leadership and ensure products and programs meet legal, regulatory, privacy, security, quality, and compliance requirements.

Benefits

Company consolidated retirement plan (pension), subject to plan terms.
Savings plan (401(k)), subject to plan terms.
Vacation: 120 hours per calendar year.
Sick time: 40 hours per calendar year, with different amounts for employees residing in Colorado or Washington.
Holiday pay, including floating holidays: 13 days per calendar year.
Work, Personal and Family Time: up to 40 hours per calendar year.
Parental Leave: 480 hours within one year of a child’s birth, adoption, or foster care placement.
Bereavement Leave: 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
Caregiver Leave: 80 hours in a 52-week rolling period.
Volunteer Leave: 32 hours per calendar year.
Military Spouse Time-Off: 80 hours per calendar year.