Senior Manager, Product Enablement & Program Operations

CRC Group•Remote - Texas, TX

4d•Onsite

About The Position

Leads end-to-end program delivery and adoption of CRC Specialty’s digital products (including REDY). Translates product strategy into executable program plans, timelines, and operating processes that drive coordinated delivery, sustained adoption, and measurable business impact.

Requirements

8–10+ years in program management, product operations, enablement, or digital transformation
Proven ability to lead complex, cross-functional programs with multiple workstreams
Experience translating product strategy into executable plans with timelines, milestones, and deliverables
Strong experience managing dependencies, risks, and cross-team alignment
Experience driving adoption of enterprise platforms and coordinating large-scale rollouts
Data-driven with ability to translate insights into action
Strong communication and stakeholder influence skills

Responsibilities

Own end-to-end program planning and execution, translating product roadmaps into structured plans with clear milestones, timelines, and deliverables across Product, Technology, Operations, and Specialty leadership
Drive cross-functional execution, ensuring alignment, accountability, and on-time delivery across Product, Engineering, Sales, Operations, and Training
Establish and manage program governance, including operating cadence, status reporting, and escalation paths
Track and manage dependencies, risks, and issues across workstreams, driving resolution and mitigation
Integrate enablement, training, and communications into program and release plans to ensure launch readiness and adoption
Define and track adoption, engagement, delivery performance, and business impact metrics; use data to continuously optimize execution and rollout strategies
Serve as central orchestrator across teams, driving alignment on priorities, timelines, and business outcomes
Establish feedback loops from field to product to inform prioritization, release planning, and continuous improvement
Support development of reporting across REDY and Specialty technology platforms

Benefits

medical, dental, vision, life, disability, and AD&D insurance
tax-advantaged savings accounts
401(k) plan with company match
generous paid time off programs, including company holidays, vacation and sick days, new parent leave
restricted stock units
deferred compensation plan
competitive compensation
health benefits
retirement plans
learning and leadership development programs