Senior Manager, Policy Communications - East Coast

StubHub•New York, NY

2d•$185,000 - $202,500•Hybrid

About The Position

StubHub is seeking a Senior Manager for Policy Communications to lead communications strategy and execution for the East Coast, with a primary focus on states including New York, Massachusetts, and Florida. The role serves as the lead communications strategist for state- and city-level policy campaigns, partnering with the Head of Policy Communications and the Government Relations team to advance StubHub’s policy objectives and shape policies that make it easier for fans to attend live events. The position manages high-stakes policy communications in an active regulatory environment and requires political judgment, campaign instincts, and the ability to translate complex policy issues into persuasive messages for the press, policymakers, and the public. The position is hybrid, based in New York, NY, with three days in the office and two days remote. It leads communications for legislative and regulatory initiatives, develops and executes regional communications campaigns, builds relationships with media and stakeholders, supports coalition and advocacy partners, prepares spokespeople and policymaker materials, and monitors policy developments, industry messaging, media coverage, and public sentiment. StubHub describes its environment as designed for accelerated growth and offers competitive base pay, equity, and benefits. The anticipated annual base salary range is $185,000–$202,500, with actual compensation dependent on qualifications, skills, experience, and competencies.

Requirements

7–9 years of experience in policy communications, government relations, public affairs, government communications, and/or political campaigns.
Deep knowledge of state and local government, including legislative and regulatory processes, key policymakers, and political dynamics.
Proven experience executing successful communications campaigns that influenced legislative, regulatory, and/or policy outcomes.
Strong relationships with New York-based reporters covering politics, business, or consumer issues, and ability to quickly establish relationships with key reporters in surrounding East Coast markets.
Excellent written communication skills and ability to craft persuasive messages for press, policymakers, and advocacy groups.
Experience managing multiple time-sensitive projects in fast-paced, politically charged environments with competing priorities.
Ability to work independently while collaborating effectively with cross-functional teams.
Bachelor’s degree required.

Nice To Haves

Experience working in local or state government, on political campaigns, or for advocacy organizations; New York experience and knowledge preferred.
Knowledge of live entertainment, ticketing, or consumer protection policy issues.
Experience with coalition building and grassroots advocacy.

Responsibilities

Lead communications for state legislative and regulatory initiatives, including bill tracking, message development, and campaign execution in key East Coast markets.
Serve as the primary communications partner for the Government Relations team on East Coast policy priorities.
Develop and execute strategic communications plans to advance StubHub’s policy priorities and shape regional policy debates.
Build relationships with reporters, editorial boards, opinion leaders, and stakeholders across assigned markets.
Design and execute integrated communications campaigns that educate policymakers and build public support for policies that increase fans’ access to live events.
Develop rapid-response strategies to counter opposition messaging and respond to political developments.
Manage earned media programs, including drafting opinion pieces, letters to the editor, and press materials.
Advise on paid media, sponsored content, and on-the-ground campaign activations.
Work with the Government Relations team to maintain relationships with advocacy groups, community organizations, and coalition partners across the East Coast.
Support coalition partners and advocacy allies’ communications efforts.
Prepare spokespeople for legislative hearings, media interviews, and stakeholder meetings.
Develop fact sheets, briefing documents, and talking points tailored to policymakers and other audiences.
Monitor local and regional policy landscapes and competitive positioning across East Coast states, and provide communications counsel based on political developments.
Monitor other industry players’ and opposing voices’ policy positions and messaging.
Track media coverage and public sentiment on policy issues affecting the live entertainment industry.