Senior Manager, Payroll Process Design

Bristol Myers Squibb • Tampa, FL

2d • $114,670 - $138,947

About The Position

The Senior Manager Global Payroll Process Designer drives and supports the design, standardization, and optimization of end-to-end payroll processes, including payroll tax compliance, benefits integrations, and enterprise program delivery, in partnership with the Global Payroll Product Manager. The role ensures payroll systems are efficient, compliant, and scalable, delivering timely and accurate compensation to employees worldwide. It works across functions and applies process improvement methods to harmonize payroll workflows, advance automation, and improve employee experience. A central objective is to make employee processes intuitive enough that users can complete them with little to no prior process knowledge or documentation.

The role also identifies opportunities for improvement, resolves process challenges, and supports continuous innovation across global payroll operations. It contributes to the design and implementation of processes spanning payroll, tax, statutory reporting, benefit deductions, and shadow payroll, while helping establish controls, analytics, and practices that support compliant and high-quality operations.

Requirements

• A bachelor's degree in industrial engineering, business analytics, operations management, or a relevant field is preferred; alternatively, seven or more years of relevant work experience is required.
• At least five years of relevant experience in global payroll process design or redesign, transformation, and change management.
• Ability to evaluate existing Workday/payroll process flows, map current functionality against functionality available, develop new process flows, and implement functional capabilities that improve service delivery and customer centricity.
• Strong knowledge of payroll tax processes, statutory requirements, and benefits integration within payroll.
• Technical skills and understanding of the systems architecture of Workday, ServiceNow, ADP GlobalView/Celergo, and other systems or platforms.
• Experience with quality management, process simulations, and creating detailed standard operating procedures.
• Proficiency in data analysis and the ability to use HR metrics and analytics tools.
• Strong problem-solving and critical-thinking skills, including the ability to identify and address process gaps.
• Strong project management abilities, including supporting project planning, execution, and monitoring within set timelines.
• Strong written and verbal communication skills and the ability to collaborate effectively with stakeholders at all organizational levels.
• Detail-oriented approach with a focus on accuracy and precision in process design and documentation.

Nice To Haves

• Familiarity with the EMEA and/or APAC regions.

Responsibilities

• Analyze global payroll workflows to identify inefficiencies, gaps, and opportunities for standardization and harmonization.
• Ensure payroll processes align with local statutory, tax, and regulatory requirements.
• Collaborate with cross-functional teams to design streamlined, compliant, and scalable processes that improve employee experience and operational performance.
• Apply process improvement methodologies, such as Lean Six Sigma, to improve payroll system efficiency.
• Identify opportunities to automate payroll processes using HR technologies, reduce manual effort, improve quality, and support touchless or exception-based payroll operations.
• Partner with People Services, People Technology & Experience, Centers of Excellence, and external vendors to implement payroll solutions and integrate systems across geographies.
• Develop and embed controls and audit readiness in payroll processes to meet internal policies, SOX requirements, and country-specific legal standards while safeguarding data accuracy and confidentiality.
• Lead and support implementation of processes related to global payroll, payroll tax, statutory reporting, benefit deductions, and shadow payroll.
• Provide training, documentation, and change management guidance to internal teams and end users during process rollouts.
• Collaborate with analytics teams to collect, monitor, and interpret payroll data; develop KPIs and dashboards to measure process effectiveness and support data-driven decisions.
• Regularly review payroll operations, solicit feedback, and implement best practices for continuous improvement and employee experience.

Benefits

• Comprehensive benefits, including wellbeing support, retirement and financial protection benefits, and medical, dental, vision, life, and disability insurance offerings, subject to plan terms and eligibility.
• U.S.-based exempt employees are eligible for Flexible Time Off without a set accrual limit, subject to manager approval, and 11 paid company holidays each year.
• Non-exempt employees, RayzeBio employees, and employees located in Puerto Rico receive 160 hours of paid vacation annually for new hires, subject to manager approval, 11 paid company holidays, and 3 optional holidays.
• Depending on eligibility, additional time-off benefits may include paid sick leave, up to two paid volunteer days per year, summer hours flexibility, and leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs.
• Eligible employees may receive an annual Global Shutdown between Christmas Day and New Year's Day.
• Eligible employees may also be offered discretionary incentive cash and stock opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior