Senior Manager - Payments & Billing

Toyota•Plano, TX

About The Position

Toyota Financial Services (TFS) is seeking a passionate and highly motivated Senior Manager - Payments & Billing. This role is responsible for defining and driving the strategic direction of payment modernization across all business lines. The primary focus is on leading initiatives that modernize capabilities, advance transformation, and deliver operational excellence within a complex payments landscape. Reporting to the VP, Payments & Billing, this position will support the department's objective to ensure scalable, secure, and efficient payment operations, processing over 70 million payments annually and impacting the financial health and customer experience of the Toyota ecosystem. The Senior Manager will serve as a strategic leader, partnering with executives and global teams to shape the future of payment capabilities, foster innovation, and drive continuous improvement. Success in this role involves effectively influencing cross-functional stakeholders to deliver high-impact solutions that modernize platforms and create enterprise-wide value.

Requirements

A four-year college degree, such as a BA or BS.
12+ years of progressive and relevant experience in payments, billing, and/or cash management where you have successfully led complex initiatives.
Deep knowledge of the digital payments’ ecosystem and processes, with practical experience across multiple payment rails (ACH, cards, wires, etc).
Progressive and relevant experience with payment related compliance (Nacha, PCI-DSS, card brand rules), merchant banking, and payment gateways.
Deep understanding of payments technology architecture and delivery, with ability to partner effectively with technology leadership.

Nice To Haves

An MBA or equivalent advanced degree that deepens expertise in business strategy and financial operations.
Experience navigating the complexities of global payment ecosystems and large-scale platform transitions.
Demonstrated success in succession planning and developing future leaders within a high-impact, lean team environment.

Responsibilities

Define and execute the strategic vision for Payments & Billing, transforming the function into a value-generating capability that drives revenue and cost efficiencies.
Partner with business, operations, and technology leadership to deliver scalable payment solutions.
Lead a portfolio of strategic initiatives, from targeted process improvements to large-scale ecosystem transformations.
Build and maintain strong partnerships across treasury, legal, risk, and external stakeholders to advance enterprise payment capabilities and ensure regulatory compliance.
Lead, coach, and develop a high-performing team, building deep subject matter expertise and fostering a culture of collaboration and operational excellence.
Clearly communicate complex business strategies and present business cases to the Executive Committee to secure alignment on enterprise priorities.

Benefits

Professional growth and development programs
Tuition reimbursement
Team Member Vehicle Purchase Discount
Toyota Team Member Lease Vehicle Program (if applicable)
Comprehensive health care and wellness plans for your entire family
Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute (if applicable)
Paid holidays and paid time off
Referral services related to prenatal services, adoption, childcare, schools and more
Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
Relocation assistance (if applicable)