Senior Manager, Packaging Development

Glossier•New York, NY

7d•$122,000 - $158,000•Hybrid

About The Position

Glossier is seeking a Senior Manager, Packaging Development to lead packaging development across a portfolio of color cosmetics, skincare, sets, and fragrance programs. As part of the Product Development team, this role translates creative concepts and product requirements into manufacturable packaging, from feasibility through tooling, qualification, commercialization, and launch. The position also improves existing packaging and development processes while ensuring packaging supports customer experience, functionality, quality, cost, sustainability, and manufacturing requirements. The Senior Manager partners with Product Development, Creative, Marketing, Project Management, Supply Chain, Sourcing, Quality, packaging suppliers, and contract manufacturers. This experienced packaging professional independently manages complex programs, assesses feasibility and risk, resolves technical issues, oversees specifications and approvals, and guides partners toward practical solutions. The role also serves as a packaging subject matter expert, mentors colleagues, and supports supplier meetings, development trials, and production as needed. The estimated annual pay range is $122,000–$158,000. Full-time employees are eligible for a competitive compensation and benefits package, including medical health insurance, 401(k), paid time off, short-term and long-term disability leave, and other benefits.

Requirements

At least 7 years of progressive experience in packaging development or packaging engineering, including substantial experience in prestige beauty.
Demonstrated expertise in color cosmetics, skincare, and fragrance packaging, including the distinct technical and performance requirements of each category.
Track record of independently leading complex packaging programs from concept through commercialization, including custom components and tooling.
Strong technical knowledge of primary, secondary, and tertiary packaging materials, manufacturing processes, decoration methods, dispensing systems, and assembly, including fragrance bottles, pumps, collars, and closures.
Experience reviewing engineering drawings, specifications, dimensional tolerances, tooling designs, and component performance requirements.
Working knowledge of packaging qualification methods, including compatibility, functionality, transit testing, and manufacturing line validation.
Experience leading technical problem-solving with suppliers and contract manufacturers, including root-cause analysis and corrective actions.
Strong project management skills, including prioritizing multiple programs, anticipating dependencies, and communicating tradeoffs clearly.
Demonstrated ability to improve development processes and identify opportunities to enhance quality, efficiency, and cost.
Experience maintaining packaging specifications, bills of materials, and change records in a PLM or specification management system.
Ability to influence cross-functional decisions and mentor others through technical expertise and collaborative leadership.
Bachelor’s degree in Packaging Engineering, Mechanical Engineering, Materials Science, or a related discipline, or equivalent practical experience.
Ability to travel domestically and internationally as required for supplier meetings, development trials, and production support.

Nice To Haves

Specright experience.
Familiarity with CAD software, SolidWorks, rapid prototyping, and 3D printing.

Responsibilities

Own packaging development from concept and feasibility through tooling, qualification, commercialization, and launch for assigned new products, reformulations, seasonal programs, and existing product improvements.
Translate creative direction and product requirements into packaging solutions that balance customer experience, functionality, quality, cost, sustainability, and manufacturing capabilities.
Lead technical feasibility assessments of materials, component construction, dispensing systems, tooling, assembly, timelines, and production requirements.
Establish packaging specifications, critical dimensions, tolerances, and performance requirements; review technical drawings and guide suppliers through development and approval.
Lead packaging risk assessments and FMEA with Product Development and Quality, establishing appropriate compatibility, stability, transit, and performance testing.
Evaluate test results, recommend technical solutions, and resolve packaging issues during development, scale-up, and production.
Oversee component, artwork, proof, color standard, and range board approvals, ensuring alignment with approved specifications and design intent.
Manage multiple complex packaging programs, maintaining development plans, milestones, dependencies, and approval requirements.
Serve as the primary packaging technical partner for suppliers and contract manufacturers, setting expectations and holding partners accountable for deliverables.
Identify risks early, communicate implications, and recommend solutions that protect launch timing, quality, and cost objectives.
Lead packaging development reviews and communicate progress, decisions, and issues requiring escalation to cross-functional partners.
Partner with Sourcing and Supply Chain to assess supplier capabilities, tooling proposals, lead times, and cost tradeoffs.
Support tooling trials, line trials, and initial production runs, confirming packaging performs as intended under manufacturing conditions.
Improve packaging development workflows with practical tools, templates, and checkpoints that strengthen consistency, accountability, and speed.
Own the accuracy and completeness of packaging specifications, component records, and bills of materials in Specright, maintaining documentation and change-control practices.
Identify opportunities to improve existing packaging through component standardization, material changes, manufacturing efficiencies, cost optimization, and quality improvements.
Partner with Quality and suppliers on root-cause investigations and corrective actions, incorporating lessons learned into future development.
Maintain an organized packaging reference library covering approved standards, supplier capabilities, materials, and emerging technologies.
Evaluate packaging innovations and sustainability opportunities and recommend technically sound applications relevant to Glossier’s products and priorities.
Serve as a packaging subject matter expert, helping cross-functional partners understand technical considerations and make informed decisions.
Guide and mentor colleagues through technical reviews, troubleshooting, and knowledge sharing.
Build collaborative working relationships across internal teams and external partners, creating shared accountability for successful execution.