Senior Manager, Outside Sales (South West Ontario, Northern Ontario Manitoba)
About The Position
The Senior Manager, Outside Sales is responsible for leading a team of Commercial Account Managers to drive outside sales and profitability growth through Managed Accounts for a market. They will have direct accountability to manage portfolios of professional customers, build pipelines for targeted customers, and ensure leads are converted to incremental sales. They will coach a sales team utilizing salesforce.com and customer visits to strengthen the sales performance and skillsets of their teams. Additionally, they will drive training of new and existing processes with their team by utilizing partnerships with the multiple business units that impact Pro.
Requirements
- 5+ years of previous leadership experience
- 10 years of minimum sales experience
- 5 years of people leadership
- 5 years of account management experience.
- 4 plus years home improvement or home building industry experience
- Successful professional growth in a high paced retail/commercial/wholesale environment
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Nice To Haves
- Working knowledge of Microsoft Office Suite
- Demonstrated ability to collaborate and work effectively with cross-functional teams
- Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Responsibilities
- Drive Sales: Schedule and complete sales calls with portfolio customers to drive sales 20%
- Execution - Drive compelling Pro performance in terms of growth, profitability and Pro customer satisfaction; Deliver consistent portfolio execution; Identify and implement best practices; Conduct weekly sales updates, monthly and quarterly business reviews
- Leadership - Provide direction and guidance to Outside Sales team on all aspects professional sales; Drive and lead market-based change; Coaching and training of CAMs by making customer visits
- Planning - Understand the market competitive environment and develop strategies to win across all Pro customer segments and all Home Depot departments; Development of operating plan to drive Pro outside sales within respective market to achieve sales targets
- Providing Excellent Customer Service - Build strong relationships and deep understanding of the Pro Customer needs with a focus on fulfilling those needs
Benefits
- The pay range for this position is between $88,700.00 - $107,300.00
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
