Senior Manager, Operations

DP World•Carlisle, PA

12d

About The Position

DP World is seeking a driven, hands-on Senior Operations Manager in Carlisle, Pennsylvania, to lead frontline teams in a fast-paced warehouse and logistics environment. The role is responsible for safe, efficient, and high-quality operations, while developing and motivating team members to meet daily production goals. The position manages the daily activities of a logistics operation to maximize scheduling and delivery of commodities to the customer. It coordinates with customers on scheduling and schedule adherence, responds to local operating conditions and staffing needs, and oversees responses to system problems and other disruptions. The role monitors performance against targets, takes corrective action when authorized, and provides effective leadership to Warehouse Managers and/or the team. DP World describes itself as a global organization focused on transforming supply chains through innovation, technology, collaboration, and inclusion. It offers a market-competitive compensation package and opportunities for growth and career mobility within the organization.

Requirements

Progressive experience performing professional-level operational and plant management duties; experience in the automotive or logistics industry is preferred.
Ability to read, analyze, and interpret complex documents; respond effectively to sensitive inquiries or complaints; write documents using original or innovative techniques or style; and make effective, persuasive presentations on complex or controversial topics to top management and customers.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret a wide variety of technical instructions in mathematical or diagram form and deal with abstract and concrete variables.
Proficient personal computer skills, including electronic mail, record keeping, routine database activity, word processing, spreadsheets, and graphics.

Nice To Haves

Bachelor’s degree in business, engineering, or a related field preferred.
Experience in the automotive or logistics industry preferred.

Responsibilities

Manage daily logistics operation activities to maximize scheduling and delivery of commodities to the customer.
Coordinate with customers to support scheduling and maximize schedule adherence; provide input on local conditions, identify needs, and receive direction on real-time staffing increases or decreases.
Enact contingency plans and escalate and direct activities during system problems, disasters, and other disruptions.
Identify potential problems, troubleshoot, escalate issues to local and senior management, and participate in post-mortem analysis, providing input for future process improvements.
Review ongoing performance results against targets, take corrective measures when authorized, and escalate as needed.
Provide effective leadership to Warehouse Managers and/or the team, enforce company standards, and act as a role model.
Perform other duties as assigned.