Senior Manager, Operational Risk ( 6 Month Secondment / Contract)

CIBC•Toronto, ON

4d•Hybrid

About The Position

Global Operational Risk Management (GORM) provides oversight of CIBC’s operational risk exposures through the Operational Risk Management and Control Frameworks, including risks related to: Business Interruption, Data, Financial Reporting, Information Security, Legal, Physical Security, People, Privacy, Product, Project, Regulatory Compliance, Third Parties, Technology, Theft, Fraud, and Process and Execution. The Senior Manager, Operational Risk Management reports to the Senior Director, Operational Risk Management and provides independent challenge and proactive oversight and assessment of operational risk issues within the assigned lines of business. As second line of defense, you are responsible for all aspects of operational risk management and control framework requirements including the identification, measurement, management, monitoring and control of operational risk. In this capacity, the Senior Manager will build partnership with the Retail, Commercial Wealth Management and Capital Markets LOBs within CAO as well as Contact Centres to ensure a consistent and collaborative approach to managing risk.

Requirements

Experience in operational risk or a broad understanding across back-office operations within financial services.
Analytical Thinking
Change Management
Control Frameworks
Group Problem Solving
Operation Risk Management
People Management
Process Improvements
Reporting and Analysis
Legally eligible to work at the location(s) specified and, where applicable, must have a valid work or study permit.

Nice To Haves

Experience in operations roles, client experience, project delivery, process engineering, business analysis and/or comparable educational experience.

Responsibilities

Leverage a risk-based approach to review operational incidents, change initiatives, deficiencies and controls and risk & control self-assessments and perform effective challenge.
Perform independent assessment of business line activities using operational tools and processes.
Build and sustain strong internal relationships where you are viewed as a valued partner that offers sound guidance and demonstrates a deep understanding of their environment and context.
Demonstrate clarity of thought in both written and verbal communications.
Facilitate productive risk discussions and outcomes.
Develop and deliver strong reporting content, presentations and assessment summaries on an ongoing basis for senior audiences and risk committees.
Review operational practices, risk assessments, controls, deficiencies and other relevant information to form an independent view of operational risks.
Identify material and emerging risks through proactive risk reviews and monitoring of Key Risk Indicators and External Events.
Effectively communicate areas or concern to ensure appropriate risk mitigation actions are taken.
Support change and the maintenance of effective Operational Risk programs that allows CIBC to fulfill its purpose-driven mission.
Support new ideas that supports CIBC’s goal of an effective, efficient and radically simple Operational Risk and Control program.