Senior Manager, Operational Excellence (Lean Six Sigma) – Field Operations

McKesson•Richmond, VA

2d•Hybrid

About The Position

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. About the Role We are seeking a Senior Manager, Operational Excellence (Lean Six Sigma) to lead process improvement initiatives across our field operations and distribution network. This role leads a team of process improvement consultants and partners with operations leaders to drive measurable improvements in productivity, quality, service, and cost. You’ll own a portfolio of high-impact initiatives, influence senior stakeholders, and scale continuous improvement capabilities across a multi-site network. This role is ideal for a leader who thrives in complex operational environments and delivers sustainable results through Lean Six Sigma methodologies. Candidates must be located in the Richmond, VA area or near a Medical-Surgical Distribution Center for consideration. Large Distribution Centers are located in Dallas TX, Columbus OH, Atlanta GA, Phoenix AZ, and Denver CO.

Requirements

Degree or equivalent experience
9+ years of professional experience and 1+ years of people leadership experience
Experience leading process improvement, operational excellence, or transformation initiatives in supply chain, distribution, or manufacturing environments
Demonstrated leadership experience managing teams or leading cross-functional initiatives
Proven experience delivering measurable operational improvements (cost, productivity, service, quality)
Hands-on experience with Lean, Six Sigma, or continuous improvement methodologies

Nice To Haves

Lean Six Sigma Black Belt certification
Experience leading multi-site or network-level transformation initiatives
Strong data analysis and performance measurement experience (KPIs, dashboards)
Experience influencing senior leaders and driving change in matrixed organizations
Experience with automation, AI tools, or digital transformation initiatives
Strong stakeholder management, communication, and change management skills

Responsibilities

Lead a portfolio of operational excellence initiatives across multiple distribution centers, focusing on productivity, quality, service levels, and cost reduction
Manage, coach, and develop a team of process improvement consultants; set direction, prioritize work, and ensure delivery of measurable outcomes
Partner with field operations, supply chain, and executive leadership to identify and prioritize high-value improvement opportunities
Drive end-to-end continuous improvement projects using Lean Six Sigma tools (DMAIC, root cause analysis, process mapping)
Standardize methodologies for project governance, benefit tracking, and sustainment across the network
Lead complex, cross-functional initiatives, ensuring solutions are practical, scalable, and adopted by field teams
Build organizational capability through coaching, training, and promoting continuous improvement best practices
Leverage data analytics, automation, and digital tools to enhance operational performance and visibility
Communicate progress, risks, and results clearly to senior leadership
Guide direct reports in applying digital tools to day-to-day processes
Partner with distribution center leadership to implement automation, AI, and digital tools that improve warehouse operations, increase productivity, and reduce cycle times
Champion data-driven decision-making by enhancing visibility into KPIs such as inventory accuracy, order fulfillment, and labor utilization, ensuring solutions are scalable and tied to business impact