Senior Manager Operational Excellence

Zebra Technologies • Chicago, IL

2d

About The Position

The Senior Manager of Operational Excellence is responsible for leading initiatives to improve operational efficiency and enhance productivity within the organization. This role requires strategic thinking, a strong foundation in process improvement methodologies, process engineering, metrics management, data analysis, and the ability to manage and collaborate with cross-functional teams. The Senior Manager will plan, staff, organize, direct, and control projects to achieve continuous improvement goals, while fostering a culture of innovation and accountability.

Requirements

• Bachelor's degree required
• 6+ years of experience
• Strong knowledge of Lean Six Sigma methodologies and tools.
• Proven ability to manage teams and drive change initiatives.
• Excellent problem-solving skills with the ability to utilize data and metrics for informed decision-making.
• Exceptional interpersonal and communication abilities to influence and collaborate with stakeholders at various levels.
• Strong project management skills, with the ability to prioritize and manage multiple initiatives simultaneously.
• LSS Blackbelt or Master Blackbelt certification required.

Nice To Haves

• Master's degree is preferred

Responsibilities

• Support the development and execution of the operational excellence strategy, aligning initiatives with organizational goals.
• Identify key process improvement areas and contribute to the implementation roadmap.
• Assess current operational processes to identify opportunities for enhancement.
• Utilize Lean Six Sigma and other methodologies to optimize workflows, reduce inefficiencies, and improve productivity.
• Establish plans to improve and/or develop processes.
• Lead plans to gather, process, and interpret data, and provide meaningful insights and recommendations to improve business operations.
• Implement change management strategies to facilitate the adoption of process improvements.
• Engage stakeholders, communicate effectively, and provide necessary training and support to ensure successful transitions.
• Develop, track, and analyze performance operational metrics and KPIs to measure operational efficiency.
• Provide insights and data-driven recommendations to support decision-making processes.
• Orchestrate cross-functionally the creation and implementation and of operational metrics reflecting process performance.
• Work closely with leaders and teams across departments to ensure alignment of operational excellence initiatives with departmental objectives.
• Promote teamwork and collaboration to achieve shared goals.
• Manage and mentor a team of operational excellence professionals.
• Provide guidance, performance feedback, and development opportunities to foster a culture of continuous improvement and professional growth.
• Advocate for a culture of continuous improvement throughout the organization.
• Develop and deliver training sessions and workshops to encourage employee engagement and a mindset focused on ongoing enhancement.

Benefits

• In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 15% of base pay, in accordance with the terms of the applicable incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior