Senior Manager of Transfer of Assets (ACATS)

Altruist • Dallas, TX

14d

About The Position

Altruist is seeking a senior leader to own its account transfer function and help build a leading transfer platform. The Senior Manager of Transfer of Assets will lead incoming and outgoing ACATS and non-ACAT transfers end to end, serve as the firm's internal authority on transfer mechanics, and develop a high-performing team. The role will use operational metrics to manage workforce performance and prioritize improvements, drive process innovation—including use of AI tooling—and partner with Product and Engineering on the transfer roadmap. It will also maintain transfer policies and procedures and serve as the operational contact for internal audit, compliance, and regulatory examinations.

Requirements

• At least 6 years of hands-on account transfer experience at a self-clearing broker-dealer, clearing firm, or custodian, with deep knowledge of transfer types, status codes, cycle timing, and asset-level handling.
• At least 1 year of people management experience and a track record of helping individual contributors grow.
• Proven ability to build a positive, high-trust team culture in a high-volume, fast-paced environment.
• In-depth knowledge of FINRA Rule 11870 and NSCC rules.
• Proven record of process improvement and implementation of effective risk controls.
• Excellent communication skills and the ability and desire to build lasting relationships with internal and external stakeholders.
• Strong analytical skills, high accuracy, and ability to work with large data sets in Excel or Google Sheets.
• FINRA Series 7 or 99, with willingness to obtain Series 24.

Responsibilities

• Own the lifecycle of incoming and outgoing ACAT, DRS, DWAC, and non-ACAT transfers, including initiation, validation, exception handling, asset delivery, settlement, claims, and residuals.
• Lead, coach, develop, and hire team members while fostering a culture that surfaces problems early, treats errors as information rather than blame, and shares expertise.
• Monitor productivity, quality, straight-through processing, rejection rates by transfer type and reason code, SLAs, and processing times; use metrics for workforce management and innovation prioritization.
• Drive team-led operational innovation and process improvements through procedure changes and AI tooling.
• Partner with Product and Engineering to shape the transfer roadmap, write requirements, and validate releases before they reach the team.
• Develop and maintain transfer policies and procedures.
• Serve as the operational point of contact for internal audit, compliance, and regulatory examinations of the function.

Benefits

• Premium healthcare, dental, and vision insurance plans (HMO and PPO).
• 401(k) savings plan with a 4% match and immediate vesting.
• 16 weeks of paid parental leave after one year of employment.
• Professional growth and development opportunities, including an employee mobility program and annual learning and development budget allocation.
• Company perks program with discounts on pet insurance, fitness, cell phone plans, and travel.
• Financial guidance program covering topics such as debt, personal spending, savings, goals, and home-purchasing preparedness.
• One-month work-from-anywhere policy, with exceptions for certain positions and countries.
• Competitive total compensation and a bonus program for eligible roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed