Senior Manager of Logistics

(MALIN+GOETZ)•New York, NY

11d•$110,000 - $120,000•Hybrid

About The Position

The Senior Manager of Logistics reports to the Senior Director of Demand + Supply Operations and oversees daily operations across the company’s distribution and service network. The role manages daily throughput, inbound and outbound logistics, and value-added projects; supports Retail and Wholesale partners; and ensures e-commerce productivity targets are met. Working with Product Development, the role also helps ensure new product development milestones are met and potential risks are identified. The position is responsible for domestic and international transportation planning, shipment performance, inventory oversight, management of multiple third-party logistics (3PL) partners, and importer-of-record and customs compliance across import markets. It owns freight and distribution P&L and uses metrics and data to improve logistics cost and performance. The position has no supervisory responsibilities.

Requirements

Bachelor’s degree in supply chain management, logistics, business, or a related field, or an equivalent combination of education and experience.
At least 7 years of progressive experience in logistics, distribution, or supply chain operations, including at least 3 years in a senior- or manager-level role.
Hands-on experience owning importer-of-record compliance, including HTS classification, customs broker management, ISF, entries, and duties.
Proven experience managing multiple 3PL partners across domestic and international markets.
Experience negotiating and managing logistics contracts, small parcel rate cards, SLAs, and partner performance.
Strong analytical skills, including experience building metrics and using data to drive cost and performance improvements.
Experience with ERP systems and integrations.
Ability to read, analyze, and interpret business, professional, technical, or governmental documents; write reports, business correspondence, and procedure manuals; and present information and respond to questions.
Ability to calculate figures and amounts, including percentages and proportions, and apply basic algebra and geometry.
Ability to solve practical problems involving limited standardization and interpret written, oral, diagram, or schedule instructions.
Computer skills with Google Suite, MS Office, and MS Business Central or similar ERP systems.

Nice To Haves

Experience supporting omnichannel distribution, including Retail, Wholesale, EDI, and e-commerce.
Experience in beauty, consumer products, or luxury.

Responsibilities

Strategically plan and manage domestic and international logistics and transportation.
Manage shipment quality, quantity, delivery times, transportation costs, and efficiency across inbound and outbound shipments.
Ensure shipments are processed accurately and appropriately, and resolve shipment problems and complaints.
Meet cost, productivity, accuracy, and timeliness targets.
Own freight and distribution P&L.
Manage stock levels and oversee warehouse inventory counts and reconciliations with 3PL partners and vendors.
Manage multiple 3PL partners across multiple time zones and markets.
Manage logistics partner contracts, service-level agreements (SLAs), performance, and economics.
Ensure outbound 3PL orders are completed within SLA and meet shelf-life requirements.
Coordinate intercompany transfers from order placement through receipt at 3PLs.
Maintain metrics and analyze data to assess performance and implement improvements with 3PL partners and vendors.
Own importer-of-record compliance in every import market, including customs brokers, bonds, ISF filings, entries, and duty payments.
Own HTS classification, country-of-origin documentation, valuation, and duty-rate accuracy.
Maintain import and product compliance documentation and audit-ready records, and respond to customs holds, exams, or inquiries.
Support Retail and Wholesale partners and ensure e-commerce productivity levels are met daily.
Work cross-functionally with Product Development to ensure NPD milestones are met and potential risks are identified.