About The Position

We are looking for a Senior Manager of Inclusion, Belonging & Community Engagement who can help shape our vision and support our mission. This role involves designing and operationalizing the ERG ecosystem, serving as a strategic advisor on inclusion strategy, and leading the design and facilitation of enterprise-wide trainings. The position also drives the integration of diversity, equity, and inclusion strategies across various functions, directs project management efforts, and establishes performance metrics. Additionally, the role oversees stakeholder and community engagement, identifies strategic risks and opportunities, and provides leadership and supervision to direct reports, ensuring alignment with organizational policies and goals.

Requirements

  • Bachelor’s degree in healthcare, business or community related fields required; an equivalent combination of education and experience may be substituted in lieu of the degree.
  • Minimum of five years of progressive experience in DE&I, community engagement, program management, or organizational development, with demonstrated impact at a strategic level.
  • Experience leading cross-functional projects and initiatives, including planning, execution, and evaluation across multiple stakeholders.
  • Experience building or managing Employee Resource Groups (ERGs) or similar engagement structures preferred.
  • Experience in healthcare, public health, or nonprofit settings preferred

Responsibilities

  • Design and operationalize the ERG ecosystem, including governance structures, leadership expectations, performance metrics, and sustainability planning
  • Serve as a strategic advisor to senior leaders, ERG sponsors, and cross-functional partners on inclusion strategy, employee engagement, and culture transformation
  • Align the planning, execution and evaluation of diversity, equity, inclusion and community engagement programs with organizational strategy and measurable business outcomes
  • Lead the design and facilitation of enterprise-wide trainings, workshops, and engagement sessions, modeling best practices in facilitation and adult learning
  • Drive integration of diversity, equity and inclusion strategies across HR, Communications, and Training functions to embed inclusion throughout the employee lifecycle
  • Direct and guide project management efforts across multiple initiatives, ensuring consistency, accountability, and high-quality execution
  • Establish and monitor performance metrics, using data and insights to assess impact, inform decisions, and continuously improve programs
  • Oversee stakeholder and community engagement efforts, ensuring diverse perspectives are incorporated into strategy and program design
  • Identify strategic risks, gaps, and opportunities, proactively developing solutions and advising leadership on recommended actions
  • Effectively supervises and manages direct reports and provides, by example and leadership, motivation, engagement and direction to employees of the organization.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable state and federal employment laws.
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; coach, managing, and evaluating performance; recognizing and rewarding employees; corrective action procedures and practices (under direction of the Senior Director of Community Engagement and Inclusion), addressing complaints and resolving problems.
  • Ensures employee performance evaluation are conducted in a timely and effective manner.
  • Evaluates performance of employees for compliance with established policies and objectives of the organization and contributions in attaining objectives.
  • Helps set the tone of the department to ensure morale, team work, and that the positive employment culture of Access Management Services is maintained.
  • Regularly schedules department and staff 1:1 meetings to provide leadership, development, and a forum for communication to ensure coordination and collaboration in meeting organization, department, and individual goals.
  • Effectively demonstrates mastery of core competencies appropriate for position level within the organization.

Benefits

  • PTO
  • floating holidays
  • nine company paid holidays
  • Employee Assistance Program
  • tuition reimbursement
  • leadership training
  • promotion opportunities
  • performance evaluations
  • employee recognition
  • language pay stipend
  • Medical, dental, vision insurance that starts the first day of the month following start date.
  • Supplemental insurance such as critical illness and accidental injury.
  • Health care and dependent care flexible spending account options.
  • Employer-paid basic life insurance and AD&D (employee, spouse and dependent).
  • Short-term and long-term disability coverage.
  • Voluntary life insurance (employee, spouse, dependent).
  • Retirement plan
  • Annual bonus program (based on eligibility, requirements and performance).
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