Senior Manager of HR Operations
About The Position
The Senior Manager of HR Operations is responsible for the strategic direction, management, and oversight of human resources operations supporting Biomedical Graduate Education (BGE) within the Georgetown University Medical Center (GUMC). This position serves as a key liaison between University Human Resources, the Office of Faculty & Academic Affairs and BGE administration on human resources-related matters for faculty, staff, fellows, and students. This role is instrumental in supporting the growing operational and workforce needs of Biomedical Graduate Education as programs expand and additional academic offerings are introduced. The Senior Manager will partner closely with BGE leadership to ensure that HR operations, employment processes, HCM data management, compliance, and payroll processes are effectively structured to support both current operations and future growth. The Senior Manager of HR Operations also serves as a resource for training on HCM business processes for the GUMC HR team, documentation development, and stakeholder education. This role will strategically and collaboratively address the standardization of faculty, staff, fellow, student, and non-GU employed records to align with institutional policies, local and federal regulations, and GUMC operational practices.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, Higher Education Administration, or related field.
- At least 8-10 years of progressive experience in HR operations, administration, or workforce management.
- Experience supporting complex organizational environments with multiple employee populations.
- Strong knowledge of HR operations, employment regulations, HRIS/HCM systems, payroll coordination, and compliance practices.
- Demonstrated ability to effectively manage HR processes and operational workflows.
- Experience developing standard operating procedures, training best practices, and data reporting.
- Excellent organizational, analytical, communication, and interpersonal skills.
- Ability to handle confidential and sensitive matters with discretion and professionalism.
Nice To Haves
- Experience working in higher education and/or public health.
- Prior experience with Workday or other HRIS systems.
Responsibilities
- Provide strategic direction, management, and oversight of human resources operations for Biomedical Graduate Education (BGE).
- Serve as a key liaison between University Human Resources, the Office of Faculty & Academic Affairs, and BGE administration on HR matters for faculty, staff, fellows, and students.
- Support the operational and workforce needs of BGE as programs expand.
- Partner with BGE leadership to ensure HR operations, employment processes, HCM data management, compliance, and payroll processes support current operations and future growth.
- Serve as a resource for training on HCM business processes for the GUMC HR team.
- Develop documentation and provide stakeholder education.
- Strategically and collaboratively address the standardization of faculty, staff, fellow, student, and non-GU employed records.
- Oversee the implementation of employment processes.
- Work closely with the BGE Senior Business Manager on projects, reporting, and issue resolution.
- Collaborate with GUMC administrators and university-wide operational stakeholders.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
- Retirement savings
- Tuition assistance
- Work-life balance benefits
- Employee discounts
- An array of voluntary insurance options
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What This Job Offers
Job Type
Full-time
Career Level
Senior
