Senior Manager of Groups & Events Program Enablement (Tech focus)

IHG•GA, GA

2d•$115,000 - $130,000•Hybrid

About The Position

The Senior Manager, Groups & Events Program Enablement (Tech Focus) supports Groups & Events Enablement planning, governance, and execution for Groups & Events. This role ensures Groups & Events initiatives are planned, executed, and tracked in alignment with Groups & Events Enterprise strategy.

Requirements

Bachelor’s degree in Business, Strategy, Finance, or related field (or equivalent experience).
5-7+ years of experience in technology implementation at enterprise scale
Experience with Delphi or other hotel sales products; or related Salesforce products
Accuracy of budget tracking and forecasting
Effectiveness of governance cadence and decision follow through
Stakeholder satisfaction with clarity, structure, and execution discipline
Project management of enterprise level initiatives
Experience preparing initiatives for launch readiness and adoption, particularly where hotel or operational teams are impacted.
Comfort operating in environments with ambiguity, evolving priorities, and competing demands.

Nice To Haves

Advanced degree or PMP preferred but not required

Responsibilities

Lead enterprise‑level program and project management in support of Groups & Events initiatives.
Leverage industry leading tools to deliver plans, approaches, and dashboards for delivery of technical products to hotels
Create and maintain a common operating picture for Groups & Events initiatives to allow for a shared understanding of project statuses
Partner with vendor teams to facilitate required work for task completion for Groups & Events Initiatives
Ensure critical tasks are tracked and completed for technology deployment at the hotel level
Ensure consistency of documentation, ways of working, and internal processes across Groups & Events initiatives.
Identify risks, dependencies, and gaps and surface them proactively to leadership.
Partner with external teams to ensure smooth onboarding and training for hotels.
Partner with Product & Technology, Change Management, and L&D team members on tech-related hotel onboarding needs