Senior Manager of Facilities

Larkin Street Youth Services•San Francisco, CA

13d

About The Position

The Senior Manager of Facilities exercises independent judgment and discretion in managing facilities operations, vendor relationships, maintenance priorities, safety compliance, resource allocation, and operational planning in support of agency-wide facilities objectives. Reporting to the Sr. Managing Director of Facilities, this role executes facilities strategy, manages key operational systems, coordinates staff and vendors, and serves as a primary escalation point for day-to-day facilities issues. The position provides maintenance-operations leadership across preventive maintenance, building-system reliability, regulatory readiness, facilities planning, cost control, contractor coordination, documentation, and quality standards. Facilities operations span offices, program sites, and community spaces across the agency’s San Francisco portfolio.

Requirements

Valid driver's license, acceptable driving record, and ability to operate agency vehicles as required.
High school diploma or equivalent.
7–9+ years of facilities, maintenance, or building operations experience, including supervisory experience.
Strong knowledge of building systems, maintenance practices, preventive maintenance, inspections, and safety regulations.
Experience coordinating vendors and contractors and managing multiple priorities and urgent facilities needs.
Strong problem-solving, organization, communication, customer service, time-management, and staff-development skills.
Ability to exercise independent judgment and discretion in evaluating operational issues, establishing priorities, resolving problems, and making recommendations affecting facilities operations and staff.

Nice To Haves

Associate or bachelor's degree in facilities management, construction, or a related field.
Experience in a nonprofit, social-services, or community-based environment.
Relevant technical or facilities credentials.

Responsibilities

Manage daily facilities operations across offices, program sites, and community spaces, maintaining consistent service standards.
Plan, coordinate, and monitor maintenance activities, including repairs, building services, preventive maintenance, inspections, and emergency response.
Monitor building systems, identify systemic or capital-level concerns, and escalate them appropriately.
Oversee the facilities service desk and work-order process, ensuring requests are logged, prioritized, assigned, tracked, completed, and documented.
Maintain site-level operations and maintenance information, procedures, standards, and records.
Coordinate after-hours and urgent facilities response as required.
Manage the agency preventive maintenance program and annual schedule across all sites.
Schedule and document recurring inspections, permits, testing, and vendor services for applicable regulated building systems.
Oversee facility inspections and Facilities Condition Assessments, document deficiencies, establish corrective actions, and identify capital or deferred-maintenance needs.
Analyze maintenance, repair, inspection, and recurring-failure records to identify trends and inform planning.
Manage day-to-day compliance with applicable OSHA, ADA, fire/life-safety, environmental, and other facility-related requirements.
Manage day-to-day vendor, contractor, and service-provider relationships, including scopes of work, quotes, scheduling, service quality, and completion.
Review routine service agreements and vendor performance, escalating renewals, significant cost changes, and larger contract decisions to the Sr. Managing Director.
Support facilities budget development and cost stewardship through purchasing, expense tracking, cost avoidance, and identifying suitable in-house work.
Maintain accountability for facilities tools, equipment, materials, and supplies and support standardized inventory practices.
Coordinate larger repairs, renovation work, and project scopes; support competitive bidding and contractor selection when required.
Manage safety inspections, correction or escalation of hazards, and facilities incident response and reporting for significant building events.
Manage agency key and access-control processes, including tracking, audits, issuance, deactivation, and resolution of access issues.
Manage the agency vehicle fleet, including maintenance, registration and insurance compliance, assignments, driver logs, and vehicle condition.
Coordinate office setups, moves, reconfigurations, event support, deliveries, and other organization-wide facilities logistics.
Partner with program, operations, and administrative teams and communicate service impacts, shutdowns, access needs, risks, and completion status.
Direct, coach, train, and set performance expectations for facilities staff assigned to the role, while providing quality oversight.
Develop consistent work practices, safety expectations, documentation standards, and service-quality expectations across the Facilities Department.
Identify staff-development opportunities and help build internal technical capacity.
Identify functions that can be responsibly brought in-house while maintaining appropriate use of licensed and specialty vendors.