Senior Manager, Member & Provider Optimization
Oscar Health•Dallas, TX
•Remote
About The Position
Oscar is seeking a Senior Manager, Member & Provider Optimization to join their Member & Provider Optimization team. This role supports teams in driving an outstanding, service-focused operation by designing, guiding, and assessing the effectiveness of operational frameworks and ideologies. The position reports into the Associate Director, MPSO - Optimization. This is a remote position, open to candidates who reside in Dallas, Texas. While fully remote, the work approach may adapt over time, potentially involving a hybrid presence at the hub office associated with the metro area.
Requirements
- 6+ years of experience coaching, developing, managing and scaling large teams
- 5+ years experience using data and metrics to drive process and program improvements
- 4+ years experience working in a collaborative environment with a diverse set of people
- Experience leading and implementing large scale projects
- Bachelor's Degree
- 4+ years experience implementing operational excellence- LEAN, Six Sigma, or other improvement methods
Nice To Haves
- Experience working with teams in multiple locations and within multiple disciplines
- Prior healthcare or health insurance-related experience
- Experience with facilitating, presenting to, and training senior-level leaders
- Experience leading change management
- Advanced Google Suite or Microsoft Office capabilities
Responsibilities
- Develop the critical skills necessary to support a best-in-class lean operation while influencing future decisions
- Anticipate, overcome, and prevent recurrence of complex problems and roadblocks
- Create routines that drive cross-functional collaboration within and outside of department
- Establish a vision of clarity and ensure stability and scalability within the direct area of influence
- Demonstrate the proper approach with implementation of Continuous Improvement Tools both internal to our company and in consideration of industry standards and best practices
- Develop and implement core metric tracking and tool use present in a LEAN-based operational environment
- Provide direction, mentorship, and influence regarding the necessity of process improvement work
- Develop and maintain appropriate bench strength and develop organizational talent through clear goals and healthy accountability
- Demonstrate substantial levels of resilience and adaptability in a place of ambiguity
Benefits
- medical, dental, and vision benefits
- 11 paid holidays
- paid sick time
- paid parental leave
- 401(k) plan participation
- life and disability insurance
- paid wellness time and reimbursements
- unlimited vacation program
- annual performance bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Senior
