Senior Manager, Member & Provider Optimization
Oscar Health•Tempe, AZ
•Hybrid
About The Position
Oscar is seeking a Senior Manager, Member & Provider Optimization to join their Member & Provider Optimization team. This role supports teams in driving an outstanding, service-focused operation by designing, guiding, and assessing the effectiveness of operational frameworks and ideologies. The position reports into the Associate Director, MPSO - Optimization.
Requirements
- 6+ years of experience coaching, developing, managing and scaling large teams
- 5+ years experience using data and metrics to drive process and program improvements
- 4+ years experience working in a collaborative environment with a diverse set of people
- Experience leading and implementing large scale projects
- Bachelor's Degree
- 4+ years experience implementing operational excellence- LEAN, Six Sigma, or other improvement methods
Nice To Haves
- Experience working with teams in multiple locations and within multiple disciplines
- Prior healthcare or health insurance-related experience
- Experience with facilitating, presenting to, and training senior-level leaders
- Experience leading change management
- Advanced Google Suite or Microsoft Office capabilities
Responsibilities
- Develop the critical skills necessary to support a best-in-class lean operation while influencing future decisions
- Anticipate, overcome, and prevent recurrence of complex problems and roadblocks
- Create routines that drive cross-functional collaboration within and outside of department
- Establish a vision of clarity and ensure stability and scalability within the direct area of influence
- Demonstrate the proper approach with implementation of Continuous Improvement Tools both internal to our company and in consideration of industry standards and best practices
- Develop and implement core metric tracking and tool use present in a LEAN-based operational environment
- Provide direction, mentorship, and influence regarding the necessity of process improvement work
- Develop and maintain appropriate bench strength and develop organizational talent through clear goals and healthy accountability
- Demonstrate substantial levels of resilience and adaptability in a place of ambiguity
Benefits
- medical, dental, and vision benefits
- 11 paid holidays
- paid sick time
- paid parental leave
- 401(k) plan participation
- life and disability insurance
- paid wellness time and reimbursements
- unlimited vacation program
- annual performance bonuses
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Senior
