Senior Manager, Medical Affairs Operations

Compass Pathways•Jersey City, NJ

3d•$170,000 - $220,000•Hybrid

About The Position

The Senior Manager, Medical Affairs Operations will serve as an operational partner to Medical Affairs leadership, helping translate departmental priorities into actionable plans and supporting projects from concept through execution, results, and readout. The role coordinates cross-functional collaboration, supports leadership meetings and planning, and creates dashboards and reporting tools to improve visibility into initiatives, milestones, risks, and progress. The position works with Medical Affairs and cross-functional partners to identify operational challenges, streamline workflows, evaluate and implement tools and technologies, and develop or improve SOPs and processes. Specific initiatives include medical conference planning and execution, integrating insights across the organization, supporting adoption of Medical Affairs technologies such as Veeva platforms and AI-enabled tools, and coordinating external vendors and service providers. The role is hybrid in the Jersey City office or remote on the U.S. East Coast, and reports to the Executive Director, Medical Affairs.

Requirements

Bachelor's degree in life sciences, business administration, healthcare administration, or a related field.
At least 5 years of experience in the pharmaceutical, biotechnology, or healthcare industry, including project management, operations, or cross-functional program coordination.
Demonstrated ability to coordinate complex projects involving multiple stakeholders, competing priorities, and timelines.
Experience developing and maintaining project plans, dashboards, reporting tools, and other operational tracking systems.
Strong organizational and problem-solving skills, including anticipating needs, identifying challenges, and developing practical solutions.
Exceptional interpersonal and relationship-building skills, including influencing without authority, gaining stakeholder buy-in, and fostering collaboration across diverse teams.
Excellent written and verbal communication skills, including facilitating meetings, synthesizing information, and communicating with stakeholders at different organizational levels.
Ability to work independently, take initiative, and support successful project execution in a dynamic environment.
Proficiency with Microsoft Office applications and common project management or collaboration tools.

Nice To Haves

Experience in pharmaceutical or biotechnology Medical Affairs operations.
Experience supporting senior leadership through project coordination, operational planning, or chief-of-staff-style responsibilities.
Familiarity with Medical Affairs activities, including scientific communications, medical information, medical education, congress planning, and field medical activities.
Experience coordinating cross-functional initiatives involving Medical Affairs, Clinical Development, or other pharmaceutical functions.
Experience supporting implementation of digital tools, technology platforms, automation, or AI-enabled solutions.
Experience coordinating medical conference logistics, external vendors, or cross-functional stakeholder meetings.
Familiarity with pharmaceutical industry compliance requirements and cross-functional collaboration.
Experience supporting product launch preparation or the operational development of a growing organization.
Project management certification or formal project management training.

Responsibilities

Serve as an operational partner to Medical Affairs leadership and coordinate projects from concept through execution, results, and readout.
Support leadership meetings and departmental planning, including agendas, materials, decision documentation, and follow-up on actions and commitments.
Develop and maintain project dashboards, reporting tools, and leadership updates covering initiatives, milestones, risks, and progress.
Coordinate across Medical Affairs functions and address competing priorities, dependencies, and execution challenges with stakeholders.
Facilitate engagement between Medical Affairs and cross-functional partners, including Preclinical Research, Clinical Sciences, and HEOR.
Coordinate cross-functional meetings, prepare agendas with stakeholders, document decisions and action items, and support follow-through.
Build working relationships and foster collaboration and a solutions-oriented approach across the organization.
Identify opportunities to improve efficiency, streamline workflows, and strengthen execution.
Support evaluation and implementation of tools, technologies, and operational approaches that improve how Medical Affairs teams work.
Develop practical solutions to operational challenges and implement improvements with stakeholders.
Support development and implementation of Medical Affairs SOPs, workflows, and operational processes with functional owners.
Improve information sharing, project visibility, and coordination across Medical Affairs and cross-functional partners.
Gather stakeholder feedback and evaluate new processes and tools to support ongoing optimization.
Coordinate Medical Affairs conference logistics, including medical booths, vendors, meeting schedules, and KOL interactions.
Support development and implementation of an approach to collecting, organizing, and integrating insights across the organization.
Support implementation and adoption of Medical Affairs technologies, including Veeva platforms, medical website capabilities, AI-enabled tools, and other digital solutions.
Coordinate external vendors, agencies, and service providers to support timely execution of Medical Affairs activities.