Senior Manager - MarTech AI Product Management

American Express • New York, NY

3d

About The Position

The Senior Manager, MarTech AI Product Management, delivers and scales AI-powered products and use cases that enable marketers across the enterprise. The role provides hands-on product leadership, translating business needs into high-impact AI solutions within the MarTech ecosystem. It works closely with engineering, marketing, and operations partners to drive execution, experimentation, and continuous optimization of AI capabilities. Continuous learning is important, as the role serves as a key translator between technical teams and marketing stakeholders.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Economics, or a related field.
• 4–6 years of experience in product management or product-forward strategy roles in a highly regulated environment.
• Experience owning products end-to-end and working closely with engineering and data science teams in an Agile environment.
• Strong communication and stakeholder management skills, including the ability to translate technical concepts for non-technical audiences.
• Passion for AI, innovation, and improving marketer experiences.

Nice To Haves

• Master’s degree.
• Experience with AI-powered products.
• Familiarity with MarTech platforms and AI-driven marketing use cases.

Responsibilities

• Own the full product development lifecycle, including discovery, requirements definition, prototyping, launch, and ongoing optimization.
• Translate marketer needs into clear product requirements, user stories, and success metrics.
• Work closely with engineering teams to deliver high-quality AI features on time.
• Lead vendor evaluation, onboarding, and ongoing performance management.
• Engage stakeholders to gather requirements, validate solutions, and communicate product vision, progress, and outcomes.
• Partner with internal teams and external vendors to integrate AI capabilities into the broader MarTech ecosystem.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior