Senior Manager, LMS Administrator (Contract) 99999

Vertex Pharmaceuticals • Boston, MA

8d • Hybrid

About The Position

The Senior Manager, LMS Administrator supports the Training Operations & Excellence function by executing the systems, processes, and logistics required to deliver high-quality, scalable, and compliant commercial training across all Business Units (BUs). This role serves as a key execution partner to the Associate Director, ensuring operational excellence across onboarding, launch readiness, and ongoing training delivery. This role is focused on execution, material and project management, and coordination, enabling training teams to focus on capability development and business impact. The ideal candidate will have experience in a pharmaceutical environment with LMS administration (Cornerstone) experience.

Requirements

• Bachelor’s Degree required
• 5–8+ years of experience in training operations, sales operations, or learning & development
• Experience supporting commercial field teams (pharma/biotech preferred)
• Strong project management and organizational skills
• Experience working in cross-functional environments
• Familiarity with LMS platforms and training systems
• Ability to work independently and on a team; a positive, team-focused approach is essential
• Experience with and ability to use Microsoft Office and associated tools (WORD, Excel, PowerPoint)
• Ability to travel domestically as needed

Nice To Haves

• Cornerstone experience

Responsibilities

• Support the AD in the assessment and improvements to the current structure, content, and usage
• Deploy and manage training assignments within LMS platforms
• Ensure accurate tracking, reporting, and completion
• Support curriculum updates and learner experience improvements
• Troubleshoot LMS issues and coordinate with system owners or vendors
• Execute established training operations processes, standards, and workflows across BUs
• Support planning and delivery of onboarding, launch, POA, and ongoing training programs
• Maintain training calendars, schedules, and operational plans aligned to business priorities
• Ensure readiness of materials, systems, and logistics for successful delivery
• Support onboarding logistics and execution for new hires and field builds
• Coordinate cross-functional activities to ensure seamless onboarding experiences
• Execute onboarding playbooks, templates, and readiness plans
• Track onboarding completion and readiness metrics
• Build and manage project plans for training initiatives and launches
• Track milestones, deliverables, and dependencies
• Identify risks and proactively escalate issues
• Ensure alignment between content development and execution timelines
• Support execution of training components for POAs, workshops, and national meetings
• Coordinate logistics, materials, communications, and surveys
• Ensure smooth execution and strong participant experience

Benefits

• compensation, medical benefits, fringe benefits and other terms and conditions of employment shall be presented by the third-party agency partner upon offer
• eligible for overtime pay, in accordance with federal and state requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Senior