Senior Manager: Leadership - Mountain Operations

Vail Resorts•Hastings, MN

2d•$79,086 - $112,981

About The Position

The Senior Manager of Mountain Operations has complete oversight, leadership, and management of Mountain Operations and Base Experience departments, including Lift Experience, Lift Maintenance, Building Maintenance, Vehicle Maintenance, Grooming, Snowmaking, Terrain Park, Ambassadors, and PSS. The role helps ensure the mountain’s overall success in safety performance, staff development, daily operations, project management, and future on-mountain planning and strategies that drive the guest and employee experience. The position calls for a brave, ambitious, passionate leader with strong learning agility, emotional intelligence, and self-awareness. The successful candidate will be comfortable tackling new and increasingly complex strategic business challenges and incorporating new ideas, technologies, and approaches to business. This is a year-round, full-time position. The expected pay range is $79,086 to $112,981, plus an annual bonus.

Requirements

At least 5 years of experience in mountain operations or on a senior leadership team.
At least 3 years of experience in a leadership role managing multiple departments.
Valid driver’s license.
Strong knowledge of desktop computers and applications, including Microsoft Office applications.
Strong verbal and written communication skills.
Strong financial management, leadership, and team-building skills.
Advanced skiing or riding ability.
Ability to work in extreme weather conditions in winter and summer.
Positive, solutions-oriented leadership.
High school education or equivalent.

Nice To Haves

Some college education is preferred.

Responsibilities

Oversee the management and administration of operations to produce an exceptional guest and employee experience.
Collaborate with mountain operations peers within Vail Resorts.
Recruit, hire, coach, motivate, and develop a high-performing management team aligned with Vail Resorts goals, values, and core competencies; develop leaders for current and future responsibilities.
Improve safety culture and performance in mountain operations to reduce or eliminate worker and guest injuries, coordinating closely with Health & Safety.
Be accountable for mountain operations goals while contributing to resort, corporate goals, and initiatives.
Create and oversee departmental budgets and track performance against expectations.
Create a positive work culture committed to providing an Experience of a Lifetime, constant improvement, and employee pride in working for Afton and Vail Resorts.
Build strong, positive relationships with key managers outside the scope of direct reports.
Maintain expert-level knowledge of mountain operations and proactively monitor industry trends, bringing forward potential applications for Afton Alps.
Actively participate in assigned best-practice groups.
Lead departments in capital planning, implementation, and project management.
Prioritize and adapt in a constantly changing business and environmental setting.
Increase operational efficiency and effectiveness through ongoing communication and cooperation with mountain operations departments.
Ensure company and employee communications are provided regularly.

Benefits

Free employee ski passes.
Employee-discounted lift tickets for friends and family.
Free ski lessons.
Employee discounts on lodging, food, gear, and mountain shuttles.
401(k) retirement plan.
Employee Assistance Program.
Training and professional development.
Referral Program.
Health insurance, including medical, dental, and vision plans, for eligible seasonal employees after working 500 hours.
Free ski passes for dependents.
Critical Illness and Accident plans.
Annual bonus.