Senior Manager, IT Manufacturing Site Lead

Johnson & Johnson Innovative Medicine•Wilson, NC

1d•Onsite

About The Position

Johnson & Johnson is seeking a Senior Manager, IT Manufacturing Site Leader for its Wilson, North Carolina site. This role is performed onsite five days per week and supports drug substance manufacturing operations. The Senior Manager shapes and delivers end-to-end technology solutions for the manufacturing site, serving as its strategic technology partner, account manager, and primary IT contact for site leadership. The role translates business priorities, operational challenges, and risks into a coordinated digital agenda, working with site leadership, enterprise IT, Cybersecurity, and technology partners to align investments with business needs and maintain a reliable, secure, compliant, and sustainable technology environment. The position is accountable for site IT strategy, digital demand and investment management, site technology and operational performance, technology lifecycle and compliance, and the development of site IT capabilities and talent. It drives digital transformation, manufacturing automation, standardization, operational excellence, and continuous improvement while ensuring that technology delivers measurable value.

Requirements

Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related technical field.
At least 10 years of related IT experience.
Proven experience leading technology delivery and support in a regulated manufacturing, operations, or industrial environment.
Ability to translate business needs into technology strategies, roadmaps, investment priorities, and executable plans.
Experience partnering with senior business stakeholders and influencing across multiple functions.
Demonstrated financial management strength, including budgeting, cost optimization, and total cost of ownership.
Experience managing complexity, concurrent initiatives, and competing priorities in a matrixed environment.
Excellent verbal and written communication skills, including communicating with technical and non-technical audiences and during critical incidents or business disruptions.
Strong analytical and problem-solving skills, including root-cause analysis and process improvement.
Ability to work independently with minimal supervision and meet tight deadlines.
Proven people management experience, including team leadership, coaching, talent development, succession planning, and performance management.
Experience with project management, Agile, Lean, or continuous improvement methodologies.

Nice To Haves

Experience in pharmaceutical, medical device, consumer, or other regulated manufacturing environments.
Knowledge of manufacturing and supply chain business processes and associated technology solutions.
Experience or familiarity with digital manufacturing, automation, MES, IIoT, LIMS, Historian, PAT, OT, and manufacturing data and analytics.
Familiarity with cybersecurity, risk management, technology lifecycle management, and IT service management concepts in operational environments.
Understanding of manufacturing data governance, data quality, ownership, and stewardship principles.
Experience working with external vendors, strategic technology partners, and global or enterprise IT service organizations.
Familiarity with Lean IT, process optimization, and continuous improvement approaches.
Familiarity with AI, emerging technologies, and technology innovation for business value creation.

Responsibilities

Lead planning, deployment, coordination, and ongoing support of manufacturing site technology solutions in alignment with segment and enterprise IT strategies.
Translate site priorities, operational challenges, and risks into a business-led technology roadmap spanning short- and mid-term horizons of 0–5 years.
Serve as the strategic technology partner and account manager for site leadership and business stakeholders; identify needs, opportunities, risks, and capability gaps, and coordinate digital topics and escalations.
Identify, translate, prioritize, deliver, and manage the lifecycle of site technology demand and capabilities, balancing business value, cost, resources, dependencies, risk, and delivery considerations.
Drive digital transformation and manufacturing automation opportunities, including MES, IIoT, manufacturing data and analytics, and other digital technologies.
Align local technology solutions to standard enterprise product categories to support consistency, scalability, and optimization across the manufacturing network.
Develop and maintain the site IT roadmap and help shape business cases and investment justification with business and finance stakeholders.
Drive speed-to-value using Agile, iterative delivery, Lean IT principles, and process optimization.
Establish regular communications with site stakeholders on roadmap progress, risks, dependencies, investments, and business outcomes.
Own site end-to-end operational performance and technology-related continuity, including incident management, escalation coordination, root cause analysis, service governance, service-level adherence, risk management, and reliability improvement.
Lead IT communications and stakeholder coordination during critical technology incidents and business interruptions.
Partner with Technology Services and external vendors to ensure appropriate resourcing, delivery quality, timeline and budget adherence, and partner performance governance.
Manage site-level IT finances, including operating budgets, total cost of ownership, year-over-year cost optimization, and enterprise planning alignment.
Lead opportunities to improve operational efficiency, system reliability, cost effectiveness, and manufacturing processes through Lean IT, simplification, automation, and continuous improvement.
Embed quality, safety, regulatory compliance, cybersecurity, risk management, reliability, and technology lifecycle management practices into site roadmaps; maintain visibility and mitigation of technical debt, compliance needs, and critical dependencies.
Partner with business and enterprise data teams to promote manufacturing data governance, quality, ownership, and stewardship.
Lead, coach, and develop internal team members and vendors; oversee capability development, succession planning, performance management, workforce planning, and IT service management maturity.
Scout emerging technologies and external capabilities with enterprise technology teams, strategic vendors, and external partners.
Identify, promote, and drive innovation opportunities—including automation, AI, and IIoT—to address capability gaps, improve manufacturing performance, encourage adoption, and create measurable business value.