Senior Manager, IT Capability Owner – HR Platforms

Fresenius Medical Care • Waltham, MA

1d • Onsite

About The Position

This IT Capability Owner will partner closely with the HR Centers of Excellence for Talent Acquisition and Total Rewards, with the Workday platform being a key component. The role involves leading business analysis for new requirements and business process optimization, conveying complex ideas from HR to ITS delivery teams, and collaborating with IT Delivery teams on release prioritization. The owner will execute technology strategy and roadmaps for platforms, ensuring effective planning, prioritization, delivery, and continuous improvement, while also evaluating and addressing impacts of roadmap items on other HR and functional teams. Responsibilities include staying updated on HR product developments, implementing new functionality, facilitating stakeholder clarification and conflict resolution, and developing acceptance criteria for system changes. The position also entails managing tactical execution of objectives, supporting audit and compliance requirements (e.g., SOX, GDPR), and adhering to ITS Enterprise Services governance processes. The Senior Manager will provide direction to project managers and staff for business application design, development, maintenance, and enhancements, prepare management reports, review objectives for success, and interact with internal and external stakeholders for problem resolution. The role may also involve assisting other Centers of Excellence or IT teams and various assigned projects.

Requirements

• Bachelor’s Degree
• 8-10 years related experience
• Experience with global HR platforms, particularly Workday and Cornerstone
• Background in or partnering with Talent Acquisition and Total Rewards organizations
• Extensive experience with technical issues in large, complex, widely deployed, multi-tiered applications
• Experience with application development and software development life cycle methodologies
• Strong interpersonal skills with the ability to communicate with all levels of management through diplomacy and tact
• Excellent oral and written communication skills for interaction with personnel both within and outside the company and at all levels including ability to effectively communicate with sometimes demanding clients
• Proven applications and technical knowledge, including relevant hardware and software systems of large-scale enterprise systems
• Proven leadership, organizational, and planning skills
• Application management and development expertise
• An ability to negotiate vendor product features, functions, and schedules, on behalf of the company
• Ability to maintain a high level of confidentiality
• Approaches all new challenges and requirements from a process and operational efficiency mindset

Nice To Haves

• Advanced Degree desirable

Responsibilities

• Lead business analysis for new requirements / business process optimization. This may include ideas and concepts which are still in the evaluation and/or approval process.
• Convey highly complex ideas, issues and designs from the HR organization to the relevant ITS delivery teams to facilitate the successful execution of the strategic vision.
• Collaborate with IT Delivery teams to ensure release plans are prioritized according to the product strategy.
• In partnership with the HR Center of Excellence Process Owners, execute technology strategy and roadmap for platforms and functionality in scope, ensuring effective planning, prioritization, delivery, & continuous improvement within it.
• Ensuring the impacts of roadmap items to other HR teams and other functions are evaluated and addressed.
• Remain up to date on HR product developments and evaluate those which may be most beneficial to FME. The scope extends beyond the functionality that is delivered in periodic releases by vendors. Implement new functionality when appropriate and upon approval in partnership with the business.
• Facilitate stakeholder clarification and conflict resolution to ensure all system changes, including configuration, are completed according to approved requirements, and all documentation and signoff requirements are fulfilled.
• Develop Acceptance criteria definition to ensure all testing and quality assurance requirements for all systems changes are complete, in collaboration with relevant ITS functions.
• Manage the tactical execution of short- and long-term objectives through the coordination of activities with a direct responsibility for results, including costs, methods, and staffing.
• Support for the fulfillment of all audit and compliance requirements, including Software Development Life Cycle, SOX, Global Data Privacy, Information Security, Internal Controls, Workers Council, ITS Portfolio Management, etc.
• Support all ITS Enterprise Services governance processes including Intake Process, Change Request Process, Initiative Review & Approval Process, Release Management Process, etc.
• Provide overall direction and guidance to assigned project managers and staff in the design, development, maintenance, disaster recovery and enhancements of business applications and related technologies.
• Prepare management activity and progress reports on all department systems analysis and programming activities.
• Review completed objectives to determine the success of the operation and value realization.
• Interact frequently with internal departments and external customers/vendors; particularly in problem resolution.
• Role may cross to help with other Centers of Excellence or IT teams.
• Assist with various projects as assigned.
• Other duties as assigned.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Parental leave
• Potential for performance-based bonuses depending on company and individual performance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees