IT HR Technology Product Owner

Norton Rose Fulbright•Houston, TX

14h•Hybrid

About The Position

At Norton Rose Fulbright, people thrive because of a shared commitment to quality, unity and integrity. The highly regarded law firm consistently receives recognition from Great Place to Work and Top Workplaces, two companies that specialize in assessing organizational culture. Teams collaborate across regions, value new ideas and deliver meaningful client solutions, supported by a culture that embraces ambition, development and shared success. With more than 3,000 lawyers and 3,000 business services professionals working together across 50 offices worldwide, this global law firm provides a full range of legal services to leading corporations and financial institutions operating in key markets and sectors. Norton Rose Fulbright is seeking a dedicated and experienced IT HR Technology Product Owner to manage the product lifecycle for HR platforms and applications. This includes managing the vision, roadmap and delivery of NRF’s HR technology ecosystem, including Workday. This role partners with HR, IT, InfoSec, Finance, and vendors to translate business needs into scalable, secure, and compliant solutions that improve employee experience and enable efficient HR operations. The ideal candidate will have a strong background working with HR systems and processes, including expertise in Workday and human resources operations. Experience supporting HR functions in a legal environment is highly preferred. This position is ideally located in Houston, Texas, but can be based in any of our US offices. We offer a hybrid schedule which is primarily remote with in-office meetings as needed each month. The position reports into the Application Portfolio Manager.

Requirements

Bachelor’s degree in Information Systems, Business, HR, or a related field.
5+ years of experience in product management/product ownership, business systems, or HR technology roles
Hands-on experience delivering enhancements in Workday; ability to translate HR requirements into system configuration and technical deliverables
Experience working in Agile delivery models (e.g. Scrum); proficiency with backlog management, user story writing, and iteration planning
Strong stakeholder management skills, including facilitating workshops, aligning priorities, and communicating tradeoffs
Knowledge of HR data concepts and reporting/analytics; understanding of integrations, APIs, and middleware concepts (technical depth appropriate for partnering with developers)
Working knowledge of security and privacy practices in enterprise SaaS platforms (role-based access, least privilege, audit controls)
Excellent written and verbal communication skills; ability to communicate

Nice To Haves

Workday certification(s) and/or experience across multiple Workday modules (e.g., HCM, Payroll, Benefits, Talent, Recruiting, Time, Absence, Prism/Reporting)
Experience with learning ecosystems (e.g., content libraries, xAPI/SCORM, skills taxonomy, learning analytics, learning assignments and compliance training)
Experience with identity and access management (SSO/SAML/OAuth), provisioning, and role engineering for HR systems
Experience managing vendors and implementation partners, including statement-of-work development and delivery oversight
Experience supporting global HR processes (multi-country, multi-language, time zones) and related compliance needs

Responsibilities

Define and communicate product vision, strategy, and roadmap for HR technology, aligning with HR and enterprise priorities to ensure a cohesive HR tech landscape
Partner with HR to develop business cases to gain approval for product or service investment
Partner with Enterprise Architecture for vendor selection to ensure alignment to product delivery strategy
Own the end-to-end product delivery lifecycle: intake and discovery, defining MVPs and incremental releases, prioritization, delivery execution, release planning, and adoption
Establish and manage the product backlog in Azure DevOps; write epics, features, and user stories with clear acceptance criteria; partner with the team to run Agile ceremonies (backlog refinement, sprint planning, daily stand-ups, sprint reviews/demos, and retrospectives)
Facilitate quarterly/half-year planning to align roadmap priorities with stakeholders (e.g., program increment planning, release planning, and dependency management across HR and IT teams)
Partner with HR Business Process Managers (BPMs) and HRIS to map processes, simplify workflows, and optimize the employee and manager experience
Lead cross-system integrations and data flows, coordinating with integration and data teams
Ensure solutions meet privacy, security, and compliance requirements (e.g., access controls, segregation of duties, audit readiness, data retention)
Oversee vendor relationships, including support models, SLAs, renewals, and the evaluation of new HR technology capabilities
Drive change management and adoption: communications, training, job aids, release notes, and stakeholder readiness for assigned technology
Define and track success metrics and delivery health (e.g., process cycle times, adoption, data quality, ticket trends, NPS/CSAT, lead time/throughput) and continuously improve based on insights
Manage risks, dependencies, and tradeoffs; plan against team capacity/velocity; align on sprint goals and Definition of Ready/Done; escalate decisions and remove blockers to keep delivery on track
Maintain system health and governance: environment/release coordination, change calendar alignment, configuration standards, documentation, and knowledge transfer to support teams
Other duties