Senior Manager, Internal Communications

Viasat, Inc.•Karlovy Vary, UNAVAILABLE
•Remote

About The Position

Viasat is hiring a Senior Manager of Internal Communications within Corporate Communications. This fully remote role may be performed anywhere in the United States and supports Engineering, VGS, and corporate functions. The position connects employees to Viasat’s strategy and culture, advises senior leaders, translates complex priorities into effective communication strategies, and leads and develops junior communications staff. The role autonomously drives communications strategy, governance, and continuous improvement. The Senior Manager owns communications strategy and roadmaps for assigned functions; advises executives on sensitive and high-impact communications; and leads communication planning for major initiatives, organizational changes, and leadership priorities. The role also develops executive communications, coaches leaders, and ensures messaging reinforces company strategy, culture, organizational priorities, and OKRs. The position provides leadership for internal communications operations and governance, including enterprise channels, editorial planning, communications standards, workflows, and channel strategies. It establishes measures of effectiveness and uses analytics, employee feedback, and organizational insights to assess impact and improve communications practices. The role directly supervises and develops junior communications staff and may require travel up to 10%. The annual salary range is $133,000–$210,000. For specified work locations in San Jose, the San Francisco Bay Area, and the New York City metropolitan area, the annual base pay range is $165,000–$248,000. Additional cash or stock incentives may be provided, along with medical, financial, and/or other benefits depending on the position offered.

Requirements

  • 10+ years of experience in internal or corporate communications, including experience supporting complex, matrixed organizations.
  • 3+ years of direct people management experience, including setting priorities, providing performance feedback, developing talent, and managing team workflows.
  • Bachelor’s degree in Communications, Business, Marketing, Public Relations, English, Journalism, or equivalent experience.
  • Demonstrated ability to serve as a strategic communications advisor to senior leaders and influence decisions through communications expertise and business judgment.
  • Strong business acumen and ability to understand complex operational, technical, and organizational topics and translate them into communications strategies.
  • Ability to operate autonomously, make sound decisions, balance competing priorities, and take accountability for outcomes.
  • Experience leading communications for complex organizational initiatives and change.
  • Strong people leadership and coaching capabilities, including experience building employee capability and increasing team effectiveness.
  • Exceptional written and verbal communication skills and ability to explain complex concepts clearly to diverse and global audiences.
  • Experience establishing or improving communications processes, governance, channels, or operating practices.
  • Experience using communications analytics, employee feedback, and other insights to evaluate effectiveness and inform strategy.
  • Ability to influence stakeholders and lead cross-functional initiatives without direct authority.
  • Ability to manage multiple priorities and stakeholders in a dynamic environment.
  • Ability to travel up to 10%.

Nice To Haves

  • Experience within government, defense, or another highly regulated business environment.
  • Strong executive presence and ability to build credibility as a communications advisor with senior leaders.
  • An empowering, growth-oriented leadership approach and commitment to developing others.
  • Sound judgment and comfort making recommendations in complex or ambiguous situations.
  • An enterprise mindset and ability to connect communications priorities to broader business and organizational objectives.
  • A collaborative leadership style and ability to build strong partnerships across complex, matrixed organizations.
  • A continuous-improvement mindset and ability to improve communications practices, processes, and employee experience.
  • Ability to move effectively between strategic leadership and hands-on execution when business needs require it.

Responsibilities

  • Own internal communications strategy and roadmap for Engineering, VGS, and other assigned business functions, aligning priorities with business and organizational objectives.
  • Advise senior executives and functional leaders on complex, sensitive, and high-impact organizational communications.
  • Translate technical, operational, and business priorities into clear communications strategies that improve employee understanding and organizational alignment.
  • Anticipate communications needs, risks, and opportunities and recommend strategies to leadership.
  • Lead communications strategy for major business initiatives, organizational changes, leadership priorities, and complex programs.
  • Determine communications approach, audience, timing, sequencing, and channels based on business objectives and stakeholder needs.
  • Balance competing communications needs and recommend how team resources should be focused for greatest organizational impact.
  • Supervise and develop junior communications staff through direction, coaching, prioritization, performance feedback, and career development support.
  • Set team priorities, goals, expectations, and development plans; delegate work while maintaining accountability for quality, consistency, timeliness, and outcomes.
  • Provide strategic direction and review communications strategies, messaging, and deliverables developed by junior staff.
  • Foster a collaborative, accountable, responsive, high-performing team focused on continuous improvement and development.
  • Develop executive communications, including leadership presentations, talking points, videos, employee updates, and other strategic communications.
  • Coach leaders on communication practices for reaching and engaging diverse employee audiences.
  • Ensure leadership communications reinforce company strategy, culture, organizational priorities, and OKRs.
  • Lead internal communications operations, governance, and enterprise communications practices.
  • Establish and improve communications standards, workflows, editorial practices, processes, and channel strategies.
  • Oversee enterprise communications channels, including intranet platforms, email communications, and other employee communications tools.
  • Establish and manage editorial plans and communications calendars aligned with business priorities.
  • Set expectations for communications quality, audience experience, channel use, and editorial consistency.
  • Identify opportunities to simplify processes, improve communications tools, and strengthen the employee communications experience.
  • Establish measures of communications effectiveness, including audience engagement, message comprehension, and organizational impact.
  • Use employee feedback, communications analytics, and organizational insights to evaluate effectiveness and identify improvements.
  • Monitor communications and engagement trends and provide leaders with actionable recommendations and insights on performance, audience needs, challenges, and opportunities.
  • Continuously improve communications strategies, channels, and practices using measurement and feedback.
  • Travel up to 10%.

Benefits

  • Medical, financial, and/or other benefits, dependent on the position offered.
  • Additional cash or stock incentives may be provided as part of the compensation package.
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