Senior Manager, Integrated Care Programs

CBI Home Health • Toronto, ON

13d • Hybrid

About The Position

The Senior Manager, Integrated Care Programs, is accountable for supporting and evolving Home Health Integrated Care Programs through developing and fostering strong internal and external relationships. Acting as a liaison between external partners and internal departments, the Senior Manager of Integrated Care Programs is vital to the sustainability and growth of existing programs as well as to the implementation and oversight of new programs. This role is part of the integrated care design team, helping to build innovative approaches while supporting a culture of excellence between CBI Home Health and our valued partners.

Requirements

• Regulated Health Professional registered and in good standing with the respective College
• 3 years experience in a general management role ideally in a healthcare sector, home health care preferred
• Demonstrate the ability to lead teams and individuals to achieve results
• Demonstrated success with program evaluation and improvement
• Experience with clinical program monitoring, and financial management
• Possess excellent communication and organizational skills, with the ability to work as part of a team in a fast-paced environment
• Have strong knowledge of quality improvement strategies, health care system, and experience in home and community care
• Be comfortable interacting with senior level stakeholders within partner organizations
• Combine a demonstrated patient-centered focus with a commitment to providing quality care

Nice To Haves

• Postgraduate education such as an MBA or advanced university/executive training considered an asset

Responsibilities

• Act as the primary point of contact for community partners (funders, vendors and subcontractors) for integrated care programs
• Participate in program operational co-design working groups with internal and external stakeholders
• Maintain a solid understanding of stakeholder needs and gaps (potential opportunities) with integrated care programs to ensure CBI Home Health is well positioned to respond with innovative solutions
• Collaborate with partners to identify solutions for identified gaps and issues
• Ensure accurate data collection and reporting of key performance metrics for each integrated care program
• Identify opportunities for program improvement and successes based on data and trends
• Collaborate with CBI Home Health local operations and corporate supports to ensure a high performing integrated care program
• Identify opportunities for program improvement and engage stakeholders to implement changes.
• Identify partnerships and community resources to enhance existing programs to support effective and sustainable transitions
• Support the confirmation and mobilization of resources to effectively support patient transitions to the community
• Collaborate with Operations to ensure integrated care roles are filled with attention to role fit based on Key Accountabilities

Benefits

• Competitive salary: $95,000 to $105,000 per year
• Hybrid working environment
• Comprehensive benefits and rewards package, including group health, dental and vision benefits, 100% employer paid
• Employee Assistance Program
• Career growth and leadership development opportunities
• Collaborative, purpose-driven culture

What This Job Offers

• Job Type: Full-time
• Career Level: Senior